Senior Presales Solution Engineer

Senior Presales Solution Engineer for US market Sales 3-6 Full Time Bengaluru Role Overview As a Presales Consultant at Keka HR, you will be the technical and domain expert during the sales cycle. You will engage with prospective customers, understand their HR / people‑ops challenges, map those to Keka’s product/features, conduct demos or proofs of concept, and enable the sales team to close deals. You’ll act as a bridge between Product, Sales, and Customers, ensuring the proposed solutions are feasible, scalable, and aligned with customer needs. Key Responsibilities • Conduct discovery sessions / workshops with prospects to understand their HR systems, process workflows, technology environment, business needs, and pain points. • Map prospect requirements to Keka’s product modules / marketplace / integration capabilities / APIs & propose tailored solutions. • Deliver product demonstrations, proof‑of‑concepts (POCs), and custom demos that illustrate how Keka can solve customer problems. • Set up demo and trial instances for prospects and ensure a great experience • Support the sales team in responding to RFIs, RFPs, and other technical proposal requests. • Create technical proposals, statements of work (SoWs), and commercial documentation as needed. • Clarify non‑functional requirements: infrastructure, security, compliance, data migration, integrations, etc. • Liaise with Product and Engineering teams to gather inputs, clarify feature gaps, and feed back customer requirements. • Maintain knowledge of industry trends, competitive landscape in HR tech / HRMS / SaaS, best practices, to position product differentiators effectively. • Communicate value propositions clearly to both technical and non‑technical stakeholders (HR leaders, Finance, IT, etc.). • Track leads / presales pipeline, ensure documentation is updated in CRM or internal tools. • Occasionally assist in post‑sales handover to ensure smooth transition from presales to implementation. Skills & Qualifications • Great communication skills • Bachelor’s degree in Engineering, Computer Science, Information Systems, or equivalent technical / business degree. • 3‑6 years of experience in pre‑sales / solution consulting / technical sales roles, ideally within SaaS / HRMS / HR technology domain. • Strong understanding of APIs, integrations, data flows, security & compliance requirements. • Excellent communication, storytelling, and presentation skills; ability to deliver product demos convincingly. • Able to explain complex technical or HR systems in simple business value terms. • Customer‑facing experience; stakeholder management skills. • Analytical mindset; ability to think through both functionality & technical constraints. • Ability to multi‑task, work under deadlines, respond to RFPs etc. • Prior experience working cross‑functionally with Product / Engineering / Sales teams. Preferred / Nice-to-Have • Experience in US Market is a great plus • Experience with HRMS / HR tech platforms, marketplace/integration ecosystems. • Prior exposure to enterprise customers (medium to large) with complex HR landscapes. • Knowledge of data regulations/privacy (for example, GDPR / local data protection laws). • Experience with technical demos, POCs. • Certifications relevant to SaaS / integrations / cloud infrastructure. What Success Looks Like • Conversion rate of presales engagements → closed deals. • Reduction in sales cycle time by providing clear & early clarifications during presales. • Quality and timeliness of responses to RFIs/RFPs. • High stakeholder / customer satisfaction during presales. • Effective knowledge sharing: capturing recurring requirements, feature‑gap feedback to product. Why Join Keka • Opportunity to work in a fast‑growing HR tech SaaS company, where your presales contributions will directly impact revenue. • Strong ownership and visibility across product, customer, and sales functions. • Collaborative & learning environment; your feedback and insights help shape the product roadmap.