Technical Support Specialist

3 days ago

mumbai, India beBeeCustomerService Full time

Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to provide remote technical assistance and support for our customers. The ideal candidate will have strong technical skills, including expertise in PCs, networks, operating systems, databases, telephony, and software applications.Key Responsibilities:Provide timely and effective technical support via phone, email, or online platforms.Troubleshoot and resolve complex technical issues related to hardware, software, and network configurations.Collaborate with cross-functional teams to identify and implement process improvements.Requirements:Minimum 2-3 years of relevant work experience in technical support or a related field.Strong understanding of PC hardware, software, and networking fundamentals.Excellent communication and problem-solving skills.Ability to work in a fast-paced environment and prioritize tasks effectively.Benefits:Dynamic work environment with opportunities for professional growth and development.Competitive compensation package.Ongoing training and education to enhance technical skills.About Us:We offer a supportive and inclusive work environment where you can make a meaningful contribution to our team's success. If you're passionate about technology and providing exceptional customer service, we encourage you to apply for this exciting opportunity.

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