Client Success Associate
6 days ago
About Qube: At Qube Cinema, technology and innovation are at our core. Our purpose is to bring to life every story - to engage, entertain and enlighten the world. As a company with a passion for cinema, we are committed to creating a seamless world of digital cinema with innovative, robust, reliable, and cost-effective products and constantly evolving to cater to the needs of the global cinema business. If you are amongst those who love to work along with people making positive or transformative changes in their lives, enabling individuals to recognize and achieve their true potential, then we invite you to join hands with us in our journey of bringing every story to life.About QubeWire : Qube Wire is a self-service, single-window system for global theatrical distribution. With a simple but comprehensive user interface, distributors can manage their digital cinema assets, assign territorial rights for their content and have their Digital Cinema Packages (DCPs) and keys (aka Key Delivery Messages or KDMs) delivered to movie theatres across the world. Theatres can manage their own digital cinema device details and access their Universal Inbox on the Qube Wire service as well.Job Description :Streamline client account management process, enhancing operational efficiency and improve overall client satisfaction.Excellent communication skills to attend/resolve client issues on calls/Tickets/Mail.Facilitate effective communication between clients and the development team, reducing turnaround time and ensure product meet the client's requirements.Gather and analyze the client feedback to enhance product features and drive continuous improvement.Develop and nurture strong relationships with major industry players.Work cross-functionally with other teams to ensure a seamless customer experience.Open to work in 24*7 Shifts, rotational weekly off, working from office environment.Stay up-to-date on the latest technologies and trends.Qualifications:Any Graduate.Excellent verbal and written communication skills.Ability to work independently and as part of a team.
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Client Success Associate
4 weeks ago
tamil nadu, India Qube Cinema Full timeAbout Qube: At Qube Cinema, technology and innovation are at our core. Our purpose is to bring to life every story - to engage, entertain and enlighten the world. As a company with a passion for cinema, we are committed to creating a seamless world of digital cinema with innovative, robust, reliable, and cost-effective products and constantly evolving to...
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Customer Success Associate
12 hours ago
Chennai, Tamil Nadu, India Teambest theratronics Asia pvt ltd Full timeCustomer Success Associate is an entry-level role focused on ensuring client satisfaction and maximizing the value customers derive from a company's products or services. They act as a point of contact for clients, guiding them through onboarding, answering queries, and proactively helping them achieve their goals. The role often involves building...
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Customer Success Associate
4 days ago
Chennai, Tamil Nadu, India Rb technologies Full timeCustomer Success Associate is an entry-level role focused on ensuring client satisfaction and maximizing the value customers derive from a company's products or services. They act as a point of contact for clients, guiding them through onboarding, answering queries, and proactively helping them achieve their goals. The role often involves building...
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Customer Success Associate
5 days ago
Chennai, Tamil Nadu, India 8QUEENS SOFTWARE TECHNOLOGIES PRIVATE LIMITED Full timeA Customer Success Associate (CSA) is responsible for ensuring that customers achieve their desired outcomes with a company's products or services while fostering long-term relationships. Their primary role involves acting as the main point of contact for clients, guiding them through onboarding, addressing inquiries, supporting product adoption, and...
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Customer Success Associate
1 week ago
Chennai, Tamil Nadu, India Altsense technology services Full timeCustomer Success Associate plays a crucial role in ensuring customer satisfaction and retention by assisting with onboarding, training, and providing ongoing support, often working closely with clients to achieve their desired outcomes. They may also contribute to analyzing customer data, identifying areas for improvement, and collaborating with internal...
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Client Success Associate
1 week ago
Chennai, Tamil Nadu, India ELK Education Consultants Pvt Ltd Full timeInteracting with clients/scholars who are pursuing their Masters or PhD - Coordinating with the clients/scholars on a regular basis. - Creating a high trust value proposition and making clients understand various service offerings. - Solving queries, providing quality inputs and timely resolutions as per the defined TAT. - Coordinating with other departments...
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Client Success Associate
7 days ago
Chennai, Tamil Nadu, India Qube Cinema Full timeJob Description: - Excellent communication skills to attend/resolve client issues on calls/Tickets/Mail - Problem-solving skills and quick thinking to own & resolve Client’s issues independently, thoroughly & efficiently - Being proactive and showing the utmost respect for the Client’s time - Work cross-functionally with other teams to ensure a seamless...
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Customer Success Associate
4 days ago
Chennai, Tamil Nadu, India CustomerLabs Full time**About the company** We are no giants or avengers, we’re just a small team whose mission and vision is to help SMB marketers to navigate their marketing strategies with zero obstacles. We began by solving our marketing hiccups and now using our CustomerLabs Customer Data Platform, we ended up solving all SMB marketers' problems. Now, we are the official...
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Customer Success Associate
4 days ago
Teynampet, Chennai, Tamil Nadu, India Agrya Finlabs Private Limited Full time**Customer Success Associate (CSA) - Effortless** **Location: Chennai Office** **Experience: 1-2 years in Customer Support, Client Engagement, or a similar role** **Employment Type: Full-time** **Role Overview**: As a **Customer Success Associate (CSA)** at Effortless, you will be the first point of contact for customers, ensuring they have a smooth...
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Client Success Associate
2 weeks ago
Mylapore, Chennai, Tamil Nadu, India ASL CAPITAL HOLDINGS PRIVATE LIMITED Full time**Key Responsibilities**: - Respond promptly and effectively to customer queries, ensuring a positive experience. - Prepare and deliver weekly performance reports to senior management, highlighting key metrics and client feedback. - Update and maintain customer account information using internal software, ensuring accuracy and compliance with company...