Oracle Product Lifecycle Management: Service Engineer

4 days ago


bangalore, India Maneva Consulting Pvt. Ltd. Full time

Provide L1 support for Oracle Cloud PLM-Product Development (PD) / Product Data Hub (PDH) ● Hand-on experience with Oracle Fusion product life cycle configurations, and customization management and support ● Perform API integration testing, configuring Oracle PDH application components ● Deliver post-production support/hypercare service ● Create custom reports using Oracle tools ● Perform Root cause analysis on recurring issues ● Execute Agile data migration processes ● Conduct quarterly configuration and patch validations/testing ● Analyze and prioritize support requests involving Oracle Fusion product life cycle configurations and customizations issues ● Perform initial assessment and customization component failures ● Coordinate post-production support/Hypercare requests ● Triage issues related to custom reports using oracle tools ● Manage incidents tickets for Agile data migration challenges ● Track and prioritize quarterly configuration and patch validations/testing requests Requirements: ● 5+ experience with Oracle Cloud PLM solutions ● Strong understanding of product lifecycle management principles ● Proficiency in Oracle PDH application configurations ● Knowledge of API integration and testing methodologies (patch testing) ● Experience with custom reports development using oracle tools ● Background in Agile data migration techniques ● Ability to validate and test system configuration and patches ● Excellent troubleshooting and problem solving skills ● Strong communication abilities with both technical and business stakeholders



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