Oracle Product Lifecycle Management: Service Engineer

4 days ago


Bangalore Urban Karnataka India, IN Maneva Consulting Pvt. Ltd. Full time

Provide L1 support for Oracle Cloud PLM-Product Development (PD) / Product Data Hub (PDH)

● Hand-on experience with Oracle Fusion product life cycle configurations, and customization management and support

● Perform API integration testing, configuring Oracle PDH application components

● Deliver post-production support/hypercare service

● Create custom reports using Oracle tools

● Perform Root cause analysis on recurring issues

● Execute Agile data migration processes

● Conduct quarterly configuration and patch validations/testing

● Analyze and prioritize support requests involving Oracle Fusion product life cycle configurations and customizations issues

● Perform initial assessment and customization component failures

● Coordinate post-production support/Hypercare requests

● Triage issues related to custom reports using oracle tools

● Manage incidents tickets for Agile data migration challenges

● Track and prioritize quarterly configuration and patch validations/testing requests Requirements:

● 5+ experience with Oracle Cloud PLM solutions

● Strong understanding of product lifecycle management principles

● Proficiency in Oracle PDH application configurations

● Knowledge of API integration and testing methodologies (patch testing)

● Experience with custom reports development using oracle tools

● Background in Agile data migration techniques

● Ability to validate and test system configuration and patches

● Excellent troubleshooting and problem solving skills

● Strong communication abilities with both technical and business stakeholders



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