Assistant Sales Manager

Main Duties & Responsibilities:1. To maintain complete and supported records of all sales agreements, contractsand quotes for the hotel as per Policies & Procedures.2. To have a good understanding of contribution margins for each product and workwith respective heads of departments to maximize Operating results.3. To achieve targets in terms of number of new active Accounts, Room Nights,Banquet Covers and Revenue as set by the management.4. To submit monthly, weekly entertainment schedule to the Sales manager forapproval5. To provide a courteous, professional, efficient and flexible service at all times,following Standards of Performance.6. To perform all duties and tasks in the assigned Place of Work7. To be fully conversant with all services and facilities offered by the hotel.8. To maintain various periodical reports as set by the management9. To have a thorough understanding and knowledge of all food and beverage itemsin the menu and the ability to recommend Food & Beverage combinations andupsell alternatives.10. To handle guest enquiries in a courteous and efficient manner and report guestfeedback or problems to supervisors if no immediate solution can be found andassure follow up with guests.11. To assist in credit collection and follow up on outstanding12. To have a thorough understanding and knowledge of all Rooms, banquets,restaurants, bars, Spa & Gym related service and product and upsell alternatives.13. To systematically and efficiently call on prioritized accounts in your assignedindustries and report findings and opportunities to the sales head.14. To continuously add and update the perpetual database of local group, cateringand conference leads and ensure implementation of an efficient and targetedacquisition program.15. To entertain potential and current customers based on business priorities.16.Conducting group coordination meetings17. Sending weekly planner on a regular basis18. To do regular property orientations for the guests.19. Sending all the new promotions whenever planned to all the guest database20. To send the group tracking sheet with the revenue details on a weekly basis tosales head and unit head.21. Sending business lost report to the sales manager and unit head on a weeklybasis22. To ensure a high level of exposure for the hotel through direct sales solicitation,telephone contact, digital and written communication.23. To ensure that all credit and collection procedures that have been established bythe hotel are implemented following the established Credit Policies & Procedures.24. To ensure that all sales contracts follow the established Hotel Policies &Procedures and are based on a sound commercial judgment.25. To project a warm, professional and welcome image.26. To be demanding and critical when it comes to departmental standards.27. To continuously update your knowledge about the hotel operations/ servicedesigns.28. To conduct market surveys and other related research work.29. To ensure that an efficient and accurate filing system, both manuals as well aselectronically is maintained at all times.30. To keep and to safeguard all contracts and financial documents.31. To understand and strictly adhere to the Rules & Regulations established by theHotel’s policy on Fire, Hygiene, Health and Safety.32. To report for duty punctually wearing the correct uniform and name badge at alltimes.33. To maintain a high standard of personal appearance and hygiene at all times.34. To maintain a good rapport and working relationship with staff in the department,colleagues and all other departments.35. To project at all times a positive and motivated attitude and exercise self control.36. To provide a courteous and professional service at all times.GeneralNote: 1. To understand and strictly adhere to the Rules & Regulations established in theEmployees Handbook and the Hotel’s policy on Fire, Hygiene, Health and Safety.2. To report for duty punctually wearing the correct uniform and name badge at alltimes.3. To maintain a high standard of personal appearance and hygiene at all times.4. To maintain a good rapport and working relationship with staff in the department,colleagues and all other departments.5. To attend and contribute to all staff meetings, Departmental and Hotel trainingscheduled and other related activities.6. To project at all times a positive and motivated attitude and exercise self control.7. To handle guest and employee inquiries in a courteous and efficient manner andreport guest complaints or problems to superiors if no immediate solution can befound and assure follow up with guests.