Junior / Standard IT Supporter

7 days ago

bangalore, India TECEZE Full time

Company Name: HCL Payroll: TECEZE Position Title: Junior IT Supporter / Standard IT Supporter (depending on experience) Location: Bangalore (Work from Office) Work Type: Full-time, Onsite (WFO)Experience: Junior IT Supporter: Degree completed + 2–3 years IT support experience.Standard IT Supporter: Degree completed + 3–6 years IT support experience. Joining: Immediate joiner preferred (within 1 week) Reports To:Solid line: Local Supplier LeadDotted line: Regional Senior IT Operations ManagerPurpose of the RoleResponsible for delivering onsite IT support and services to users at the assigned site in Bangalore, ensuring smooth day-to-day IT operations and compliance with global IT standards. The role may also provide support to other sites within the country when required.Key ResponsibilitiesOnsite IT Services & SupportHandle all onsite IT support activities at the assigned site.Execute tickets, troubleshoot issues, and collaborate with service providers to resolve incidents within agreed timelines.Document services in IT tools (e.g., ServiceNow, KCS) and ensure user satisfaction.Provide walk-in and Genius Bar support.IT Infrastructure SupportSafeguard IT infrastructure service availability at the site.Collaborate with global IT infrastructure teams and SMEs to resolve local incidents.Business EngagementAct as local IT representative with business users and management.Promote use of self-service tools and Service Desk.Provide IT support during site events and business meetings.Onboarding & User TrainingDeliver IT equipment and setup for new joiners on Day 1.Conduct onboarding, IT tool training, and security awareness sessions.Support adoption of corporate services (O365, Teams, etc.).IT Equipment & Asset ManagementEnsure employees are equipped with standard IT devices as per global guidelines.Maintain hardware/software inventory and collaborate with asset managers.Project SupportAssist in implementing global IT projects and new corporate systems.Work in Agile/Kanban setup and participate in stand-ups.QualificationsEducationDegree in IT, Computer Science, or related field.ITIL Foundation certification (or willingness to obtain).KCS certification within 12 months (preferred).Work ExperienceJunior IT Supporter: Degree completed + 2–3 years IT support experience.Standard IT Supporter: Degree completed + 3–6 years IT support experience.Experience in Microsoft/Windows 10, O365, iOS devices, and infrastructure.Familiarity with ServiceNow or other ITSM tools.Prior experience in international environments or 24/7 organizations is a plus.Agile/Kanban work experience desirable.Skills & CompetenciesStrong troubleshooting and technical skills.Customer-centric and user-focused approach.Clear and professional communication.Team player with collaborative mindset.Ability to work independently and manage multiple priorities.

  • Junior / standard it supporter

    4 weeks ago

    Bangalore, India TECEZE Full time

    Company Name: HCL Payroll: TECEZE Position Title: Junior IT Supporter / Standard IT Supporter (depending on experience) Location: Bangalore (Work from Office) Work Type: Full-time, Onsite (WFO) Experience: Junior IT Supporter: Degree completed + 2–3 years IT support experience. Standard IT Supporter: Degree completed + 3–6 years IT support...

  • Manager - Regulatory & Technical Standards Compliance

    1 day ago

    Bangalore, Karnataka, India Standard Chartered Full time

    Job Summary The role will work closely with Country CISOs ISRO CISRO ICS TTO representatives within the bank to ensure the Banks ICS regulatory obligations are met on time The Group Chief Information Security Officer CISO organisation is instrumental in protecting and ensuring the resilience of Standard Chartered Bank s data and IT systems by managing...

  • Support Specialist

    3 weeks ago

    Bangalore, Karnataka, India Standard Chartered Full time

    Job Summary We are looking for a candidate for providing application support for the bank s strategic ecommerce FX platform who can work with business and meet their trading and sales expectations The candidate should have prior front office experience supporting similar applications and have strong technical and communication skills The candidate should be...

  • Sr Manager

    1 week ago

    Bangalore, Karnataka, India Standard Chartered Full time

    Job Summary Strategy The CoE Support Manager plays a strategic role in shaping and sustaining the Centre of Excellence CoE framework that underpins operational efficiency standardisation and scalability across the organisation The position supports the strategic alignment between delivery teams business priorities and enterprise objectives ensuring that CoE...

  • Junior Support Engineer

    1 week ago

    bangalore, India Evolving Systems Full time

    Title: Apprenticeship Position -Junior Support EngineerLocation: Remote, IndiaStipend - 15k per monthApprentice Period - 12 monthsWho We AreHeadSpin is a unique developer platform that combines data science insights and global deviceinfrastructure to enable companies to perfect their digital experiences during the engineeringcycle. HeadSpin platform is...

  • Junior Support Engineer

    1 week ago

    bangalore, India Evolving Systems Full time

    Title: Apprenticeship Position -Junior Support Engineer Location: Remote, India Stipend - 15k per month Apprentice Period - 12 months Who We Are HeadSpin is a unique developer platform that combines data science insights and global device infrastructure to enable companies to perfect their digital experiences during the engineering cycle. HeadSpin platform...

  • Junior Support Engineer

    1 day ago

    bangalore, India Evolving Systems Full time

    Title: Apprenticeship Position -Junior Support Engineer Location: Remote, India Stipend - 15k per month Apprentice Period - 12 months Who We Are HeadSpin is a unique developer platform that combines data science insights and global device infrastructure to enable companies to perfect their digital experiences during the engineering cycle. HeadSpin platform...

  • Junior IT Support Engineer {Healthcare}

    2 days ago

    Bangalore, India Evolving Systems Full time

    Apprenticeship Position -Junior Support Engineer Location: Remote, India Apprentice Period - 12 months HeadSpin is a unique developer platform that combines data science insights and global device infrastructure to enable companies to perfect their digital experiences during the engineering Its data science platform has an ability to assess over 130...

  • (03/10/2025) Junior Climate Analyst

    4 weeks ago

    Bangalore, Karnataka, India Standard Chartered Full time

    Job Summary We are in search of a highly driven and meticulous individual to become a part of our Credit Allied Risk Assessment team in the capacity of an Analyst This position entails the responsibility of conducting assessments that encompass Climate Risk ESG Reputational Risk as well as any additional ESG-related Risk that become pertinent in the...

  • ▷ Apply Now! Manager, Fst Production Support

    3 weeks ago

    Bangalore, Karnataka, India Standard Chartered Full time

    Job Summary The ESG Frontline Support Team member is responsible for incident management root cause analysis proactive monitoring for thematic collaboration with cross- functional teams to ensure smooth day to day operations This position is critical in shaping the user experience by delivering efficient empathetic professional service and contributes to a...