Sales Account Manager

As a Sales Account Manager - EoR/ BPO at Swivelt you will play a pivotal role in driving the growth and success of our services and product-based company. You will be responsible for managing key client accounts, fostering strong relationships, and maximizing sales opportunities. Your strategic mindset, exceptional communication skills, and ability to understand client needs will contribute to the achievement of our sales targets and overall business objectives.In this role you are responsible for achieving quarterly and annual goals by building direct relationships with existing and new contacts within your in your client accounts to maintain/expand existing projects and identify and close new opportunities.This role is ideal for ambitious Salespersons who enjoy selling, are achievement-oriented and believe in performance rewards for exceeding annual sales goals through strong collaboration with clients and internal stakeholders. The ideal candidate is success-driven, fast-paced, and works well in a diverse team and enjoys a dynamic and changing environment.Responsibilities:Cold call, develop and maintain strong, long-lasting relationships with assigned client accountsAct as the main point of contact for clients, addressing inquiries, concerns, and timely solutionsUnderstand client business objectives and align our products to meet their needsMeet or exceed sales targets by identifying and pursuing new sales opportunitiesExecute on lead generation & campaigns to grow client accountsUses telephone & other IT tools to Interface with customers to present value propositionNegotiate and close deals, ensuring favorable terms for both the client and the companyConduct account analysis to identify growth opportunities and potential challengesDevelop and execute account plans for expanding business within each client accountProvide insights and feedback to internal teams to enhance offerings and address customer needsGain a deep products & services understanding to articulate value, features, benefits, and advantagesEducate clients on offerings, demonstrating how we can address specific business needsPosition our products & services to match client requirements and industry trendsMaintain accurate and up-to-date records of activities, interactions, and progress in iCRMPresent reports & analyses to provide insights into performance, trends, and opportunitiesCoordinate with service delivery teams for deployment and ongoing delivery of projectsCommunicate with internal teams to relay client feedback, market trends, and competitive insightsCollaborate with internal teams, customer support, and product development to create and implement effective strategies and initiatives to improve customer experiencesRequirementsBachelor's degree in business administration, Marketing, or a related field5 years of B2B account management in BPO/ EoR and/or SaaS industryTrack record of handling end to end sales, meeting or exceeding sales targets & driving revenue growthMust be a self-starter with excellent communication skillsWorks independently & proactively to avoid & resolve issuesAbility to penetrate accounts and interact at any level within an organizationAble to communicate and build relationships with c-level executivesTeam player, flexible, adaptable to change with strong interpersonal skillsExcellent communication, negotiation, presentation, and closingStrategic, able to analyze data & identify opportunities for account expansionProficiency in CRM software and Microsoft Office Suite.Self-motivated, results-driven, and customer-focused attitudeJob Type: Full-timePay: Up to ₹142,000.00 per monthBenefits:Provident FundApplication Question(s):What is your last drawn monthly gross salary in INR?What is your expected monthly gross salary in INR?How long is your notice period?Experience:EoR/ BPO sales: 3 years (Required)