BrandStory Digital | Junior Key Account Manager

2 weeks ago


karnataka, India BrandStory Digital Full time

Job Title: Account Manager - Digital

Location: Bangalore, India Company: BrandStory Digital


About Us :

BrandStory Digital is a leading digital marketing agency specializing in delivering end-to-end marketing solutions. We pride ourselves on creating impactful strategies for our B2B and B2C clients to achieve their business objectives.


Job Description :

We are seeking a dynamic and experienced Account Manager - Digital to join our team. The ideal candidate will play a pivotal role in managing client relationships, coordinating digital campaigns, and ensuring the delivery of high-quality services. This role requires a combination of strategic thinking, digital marketing expertise, and excellent communication skills.


Key Responsibilities :


  • Client Relationship Management:
  • Act as the primary point of contact for assigned clients.
  • Build and nurture strong, long-lasting relationships with clients.
  • Understand client business goals and ensure alignment with marketing strategies.


2. Campaign Planning and Execution:


  • Collaborate with internal teams to develop and implement digital monthly calendars, strategies, campaign plans and others. 
  • Monitor campaign performance and provide actionable insights for optimization.
  • Ensure timely delivery of projects and campaigns within agreed budgets and timelines.


3. Project Coordination:

  • Coordinate with designers, developers, and content creators to meet client expectations.
  • Manage multiple accounts simultaneously, ensuring smooth execution of deliverables.
  • Address and resolve client concerns effectively and promptly.


4. Performance Tracking and Reporting:

  • Prepare and present campaign performance reports, highlighting key metrics and ROI (campaign-wise + monthly). 


5. Business Development Support:

  • Identify upselling and cross-selling opportunities to maximize revenue from existing clients.
  • Participate in new client pitches and proposal development when required. 

Key Skills and Competencies :


  • Strong understanding of digital marketing channels, tools, and trends.
  • Excellent project management and multitasking skills.
  • Analytical mindset with proficiency in tools like Google Analytics, AdWords, and social media insights.
  • Exceptional communication and presentation skills.
  • Ability to build rapport with clients and manage their expectations effectively.
  • Problem-solving skills and a proactive approach to challenges.

Qualifications and Experience :


  • Bachelor’s degree in Marketing, Business Administration, or a related field.
  • 1-2 years of experience in digital account management or a similar role in a digital marketing agency.
  • Proven track record of successfully managing multiple accounts and delivering high-impact campaigns.

Benefits :


  • Competitive salary package.
  • Opportunity to work with top-tier clients and innovative campaigns.
  • A collaborative and growth-focused work environment.
  • Professional development opportunities.




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