Senior Business Systems Support Specialist

3 days ago


bhavnagar, India beBeeTechnical Full time

Job OverviewSeeking a seasoned professional to provide comprehensive support and technical expertise for end users, troubleshoot system issues, and assist with enhancements to ensure seamless system performance.Key ResponsibilitiesProvide guidance and training to junior support specialists.Offer Tier 1 and 2 support services for Business Central (on-premise and cloud) users, addressing their queries and resolving system-related issues.Diagnose and resolve complex system problems in an efficient and effective manner.Manage and prioritize support tickets, ensuring timely communication with stakeholders.Collaborate with IT and business teams to identify process improvements and optimize system performance.Required Skills and QualificationsAt least 5 years of experience working with Microsoft D365 Business Central.Proficiency in multiple ISV products is highly desirable.Familiarity with PowerBI and PowerAutomate tools is essential.Excellent communication and interpersonal skills are required to interact effectively with colleagues and stakeholders.



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