Technical Support Specialist
1 day ago
Job Title: Technical Support SpecialistWe are seeking a highly skilled and detail-oriented Technical Support Specialist to join our team. This is a unique opportunity for a motivated individual to provide exceptional customer support and be an integral part of our organization.Key Responsibilities:Provide timely and effective technical support to clients via phone, email, and ticketing system for inquiries related to software products.Accurately identify, diagnose, and resolve basic technical issues, common user errors, and configuration problems.Meticulously log all client interactions, incidents, and requests in the ticketing system, ensuring clear and comprehensive documentation.Efficiently escalate complex or unresolved issues to L2 Support Engineers or Development teams.Maintain professional communication with clients, providing regular updates on issue status and estimated resolution times.Contribute to and utilize the internal knowledge base, creating new articles and updating existing ones to improve self-service options and support efficiency.Monitor system health, alert dashboards, and common support trends. Contribute regular reports on support metrics and common issues.Develop a strong understanding of software products, their functionalities, and common use cases within treasury, risk, finance, and regulatory compliance.Proactively identify opportunities for process improvements within the support function to enhance client satisfaction and operational efficiency.Requirements:Excellent communication and interpersonal skills.Strong problem-solving and analytical skills.Ability to work in a fast-paced environment and prioritize tasks effectively.Knowledge of software products and their functionalities.Experience with ticketing systems and customer support tools.
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Technical Support Specialist
5 days ago
bhavnagar, India beBeeSupport Full timeTechnical Support SpecialistAs a technical support specialist, you will provide first-level support to users via phone, email, chat, or ticketing system. You will monitor and diagnose incidents, requests or inquiries, and resolve them efficiently.Provide technical assistance to users via various communication channels as first response.Monitor and diagnose...
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L2 Technical Support Specialist
5 days ago
bhavnagar, India beBeeTechnical Full timeWe are seeking a skilled L2 Help Desk Specialist to join our team.As an L2 Help Desk Specialist, you will play a crucial role in providing high-quality support to end-users and other Agency Service Desks/Help Desks.You will be responsible for handling complex technical issues, escalating them when necessary, and collaborating with internal and external teams...
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Technical Support Specialist
5 days ago
bhavnagar, India beBeeErpCloud Full timeERP Cloud AdministratorSikich India seeks an experienced administrator to ensure technical support for Oracle HCM and ERP clouds, external applications, and additional systems.The administrator will provide technical expertise in implementing processes, configuring data integrity/conversions, ensuring system security, performing maintenance, enhancements,...
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Oracle EBS R12 Technical Support Specialist
5 days ago
bhavnagar, India beBeeTechnical Full timeJob OpportunityWe are seeking a skilled professional to fill the role of Oracle Technical Support Specialist. This position requires in-depth knowledge of Oracle EBS R12, specifically in Supply Chain and Manufacturing modules.The ideal candidate will have strong technical skills, including proficiency in SQL / PL/SQL, Oracle Forms, and Oracle Reports....
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Tech Support Specialist
5 days ago
bhavnagar, India beBeeSupport Full timeJob Title: Technical Support Engineer — Global ITWe are seeking a highly skilled Tech Support Specialist to provide top-notch assistance to our global clients. The ideal candidate will be responsible for troubleshooting technical issues, resolving customer complaints, and ensuring seamless support across various platforms.The selected individual will work...
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Business Central Support Specialist
3 days ago
bhavnagar, India beBeesupport Full timeBusiness Central Support SpecialistWe are seeking a skilled Business Central Support Specialist to join our team. This individual will provide functional and technical support to end users, troubleshooting system issues, and assist with system enhancements.
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Advanced Technical Support Professional
3 days ago
bhavnagar, India beBeeTechnical Full timeAs a Technical Support Specialist, you will be responsible for delivering expert support and product knowledge to our most valued customers.The role involves collaborating with cross-functional teams globally, engaging in customer-facing interactions, and conducting root cause analysis, debugging, and troubleshooting across multiple Atlassian products.Key...
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Technical Sales Support Specialist
3 days ago
bhavnagar, India beBeeTechnical Full timeJob OverviewAmbitious professionals in the field of technical sales support play a pivotal role in ensuring seamless pre-sales communication and support for various products.Key responsibilities include collaborating with the sales team to develop and execute strategic product solutions, fostering strong relationships with customers, and providing expert...
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Technical Drawing Specialist
5 days ago
bhavnagar, India beBeeDrawing Full timeTechnical Drawing SpecialistOmaxe Homes is a leading residential construction company based in Thomastown, VIC.The company maintains strong relationships with clients, architects, engineers, subcontractors, and suppliers built on trust and mutual respect.This is a full-time remote role for a Technical Drawing Specialist at Omaxe Homes. The successful...
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Technical Infrastructure Specialist
3 days ago
bhavnagar, India beBeeAutomation Full timeJob Title: Systems & Automation SpecialistAbout the Role:We are seeking an experienced and skilled systems automation specialist to join our team. As a key member of our IT department, you will be responsible for designing, implementing, and managing our systems infrastructure.This is a hands-on technical role that requires someone who enjoys solving complex...