Senior IT Service Delivery Specialist

2 weeks ago


meerut, India beBeeProblemManager Full time

Job OverviewThe IT Problem Manager plays a pivotal role in ensuring IT service continuity by effectively managing problems and incidents.This position requires strong analytical skills to identify root causes of issues, implement preventive measures, and drive continuous improvement within the IT environment.Evaluate and classify incidents to determine their impact and urgency.Identify critical incidents based on established criteria.Coordinate incident response teams to address incidents promptly.Maintain oversight of the incident resolution process, allocating resources efficiently and guiding escalation when necessary.Key ResponsibilitiesIncident Assessment: Quickly evaluate and classify incidents to assess their severity and priority.Critical Incident Identification: Recognize incidents that meet predefined criteria, ensuring prompt action is taken.Team Coordination: Lead cross-functional teams in responding to incidents, maximizing efficiency and minimizing downtime.Benefits and QualificationsEffective Communication: Foster collaboration among team members and stakeholders to ensure seamless incident resolution.Problem-Solving Skills: Apply analytical thinking to identify root causes and develop effective solutions.Continuous Improvement: Drive ongoing improvement initiatives to enhance IT service quality and reduce downtime.About This RoleThis role offers a unique opportunity to make a significant impact on IT service delivery. If you are a strategic thinker with excellent problem-solving skills, we encourage you to apply.



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