Customer Experience Advocate

5 days ago

vadodara, India beBeeService Full time

Customer Service Representative Role    We are seeking a skilled and experienced customer service professional with strong technical knowledge to provide top-notch support to our clients. Key responsibilities include handling customer inquiries, processing orders, and managing service tickets in a timely and efficient manner.    In this role, you will be responsible for reviewing engineering drawings, providing clear and concise responses to customers, and maintaining accurate order details.    To succeed in this position, you must possess excellent communication skills, proficiency in MS Office 365, Adobe Acrobat, OCR tools, and Visio, as well as experience working with similar platforms such as Zendesk.    A minimum of 3-5 years of customer service or technical support experience is required, along with the ability to work independently with minimal supervision.    As a valued member of our team, you will have the opportunity to work remotely with flexible schedules, making it an ideal choice for those who value work-life balance.Proven track record of delivering exceptional customer serviceStrong technical knowledge and problem-solving skills

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