Senior Customer Advocate
1 week ago
Job Title: Senior Customer Service RepresentativeAbout the RoleWe are seeking a highly skilled and dedicated Senior Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service to clients through various communication channels.Your primary goal will be to ensure customer satisfaction by resolving issues promptly and efficiently, while also maintaining accurate records in our CRM system.Key ResponsibilitiesCustomer Interaction: Communicate with customers via phone, email, and chat, demonstrating empathy, active listening, and professionalism at all times.Issue Resolution: Identify customer concerns and find effective solutions, aiming for first-contact resolution whenever possible, while adhering to company policies and guidelines.Product Knowledge: Maintain a deep understanding of our products or services to answer customer queries and provide appropriate recommendations accurately.Documentation: Accurately record customer interactions, transactions, and issues in the CRM system, ensuring a comprehensive record of customer interactions.Problem-Solving: Analyze complex situations, think critically, and take proactive steps to resolve issues, collaborating with other departments when necessary.Compliance: Adhere to company policies, industry regulations, and ethical standards, ensuring customer data privacy and security.RequirementsCustomer Support: Excellent customer support and satisfaction skills.Problem-Solving: Strong problem-solving and analytical skills.Communication: Excellent verbal and written communication skills.Experience: Experience working in a customer service or contact center environment is preferred.BenefitsThis is a full-time remote role that offers a competitive salary, benefits package, and opportunities for growth and development.Logistical RequirementsTo succeed in this role, you will need:A quiet and brightly illuminated work environment.A laptop with a minimum of 8GB RAM and an i5 8th-gen processor.A 720P webcam and headset.A reliable ISP with a minimum speed of 100 Mbps.A smartphone.
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Technical Customer Advocate
4 days ago
vadodara, India beBeeEnterprise Full timeJob Overview:At Atlassian, we're looking for a customer advocate who drives alignment and improvement across product and operational teams.You will collaborate with other team members in offices globally to provide expert support and product knowledge to our largest clients.As part of our Enterprise Support team, you will conduct root cause analysis,...
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Customer Experience Advocate
5 days ago
vadodara, India beBeeService Full timeCustomer Service Representative Role We are seeking a skilled and experienced customer service professional with strong technical knowledge to provide top-notch support to our clients. Key responsibilities include handling customer inquiries, processing orders, and managing service tickets in a timely and efficient manner. In this role, you...
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Strategic Customer Advocate
4 days ago
vadodara, India beBeeCustomer Full timeDigital Customer Engagement ManagerKey Responsibilities:Maintain strong customer relationships through effective communication and problem-solving skills.Collaborate with cross-functional teams to deliver high-quality services.Stay up-to-date with the latest SAP technologies and best practices.What We're Looking For:Engineering graduate with 4+ years of...
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Senior Java Software Engineer
5 days ago
vadodara, India beBeeSoftware Full timeJob OpportunityWe are seeking a highly skilled Senior Java Developer to join our team and contribute to the development and modernization of the application.This role is central to transitioning the existing monolithic architecture to a microservices-based ecosystem, ensuring scalability, resilience, and high performance.As a Senior Java Developer, you will...
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Customer Support Representative
1 week ago
Vadodara, India Anonymous Full timeONLY WORK FROM OFFICE candidates looking for work from home kindly do not applyJob TimingMultiple shifts available details will be shared during initial screening if you are shortlisted.Job BriefCustomer Support Representative, will act as a liaison, provide services information and resolve any emerging problems that our customer accounts might face with...
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Customer Support Representative
2 weeks ago
Vadodara, India Anonymous Full timeONLY WORK FROM OFFICE candidates looking for work from home kindly do not applyJob TimingMultiple shifts available details will be shared during initial screening if you are shortlisted.Job BriefCustomer Support Representative, will act as a liaison, provide services information and resolve any emerging problems that our customer accounts might face with...
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Customer Support Representative
2 weeks ago
Vadodara, India Anonymous Full timeONLY WORK FROM OFFICE candidates looking for work from home kindly do not applyJob TimingMultiple shifts available details will be shared during initial screening if you are shortlisted.Job BriefCustomer Support Representative, will act as a liaison, provide services information and resolve any emerging problems that our customer accounts might face with...
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Customer Support Representative
1 week ago
vadodara, India Anonymous Full timeONLY WORK FROM OFFICE candidates looking for work from home kindly do not applyJob TimingMultiple shifts available details will be shared during initial screening if you are shortlisted.Job BriefCustomer Support Representative, will act as a liaison, provide services information and resolve any emerging problems that our customer accounts might face with...
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Customer Support Representative
2 weeks ago
Vadodara, India Anonymous Full timeONLY WORK FROM OFFICE candidates looking for work from home kindly do not apply Job Timing Multiple shifts available details will be shared during initial screening if you are shortlisted. Job Brief Customer Support Representative, will act as a liaison, provide services information and resolve any emerging problems that our customer accounts might face...
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Customer Support Representative
2 weeks ago
Vadodara, India Anonymous Full timeONLY WORK FROM OFFICE candidates looking for work from home kindly do not apply Job Timing Multiple shifts available details will be shared during initial screening if you are shortlisted. Job Brief Customer Support Representative, will act as a liaison, provide services information and resolve any emerging problems that our customer accounts might face with...
