Customer Advocate
4 days ago
Customer Service RoleWe are seeking a customer-focused professional to join our service team.Handle inbound and outbound calls to address customer inquiries and concerns.Provide accurate information regarding insurance policies, premium calculations, and policy status.Escalate unresolved queries to the appropriate internal teams and ensure timely follow-up.Maintain customer records by updating information in the CRM system.Ensure customer satisfaction through professional communication and problem-solving.Meet daily, weekly, and monthly targets set by the team lead.Excellent communication skills (verbal and written) in English and Hindi.Ability to handle customer inquiries efficiently and politely.Basic computer knowledge and proficiency in MS Office and email.Patience and empathy to manage difficult or irate customers.Prior experience in a call center or customer support role is a plus.Freshers and experienced candidates can apply. Minimum education: Graduate.
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Dedicated Customer Advocate
2 weeks ago
dindigul, India beBeeCustomerAdvocate Full timeJob Description:Solving real problems and ensuring customer satisfaction is at the core of this role.As a dedicated advocate for our customers, you will be responsible for managing their conversations across various channels with care and precision.This is not just a communication role but a problem-solving one where you will work closely with product and...
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Sales Advocate
4 weeks ago
Dindigul, India Whatjobs IN C2 Full timeCompany Description Panache Greentech Solutions Pvt Ltd is a pioneering company providing energy-efficient building envelope solutions designed to deliver thermal comfort and significant energy savings. With innovative products and services focused on cooling and waterproofing roofs and walls, Panache ensures "Cool Buildings Without AC." The company's...
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Senior Customer Advocate
2 weeks ago
dindigul, India beBeeCustomer Full timeOverviewThis role involves delivering exceptional customer experiences, ensuring customers are satisfied and empowered to achieve their goals. Key ResponsibilitiesCustomer Interaction: Engage with customers through various channels (phone, email, chat), demonstrating active listening and empathy.Issue Resolution: Identify customer concerns and provide...
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Customer Service Advocate
1 week ago
dindigul, India beBeeAnalytical Full timeAt the forefront of IT service management, a Service Desk Lead plays a pivotal role in addressing Level 2 issues reported to the helpdesk.The successful candidate will be responsible for receiving and resolving customer inquiries via various communication channels, creating Incident or Service Request tickets as needed.A key responsibility is to classify and...
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Care Advocate
2 weeks ago
dindigul, India beBeePatient Full timeAre you a customer-centric professional seeking a role where you can make a meaningful impact?Job DescriptionWe are looking for an experienced Patient Service Representative to join our team. As a key member of our customer service department, you will be responsible for providing exceptional support to clients through various communication channels.Key...
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Remote Automotive Service Advocate
1 week ago
dindigul, India beBeeCustomer Full timeWe are seeking a highly skilled Automotive Customer Service Representative to join our team. In this role, you will be responsible for managing daily customer requests through a shared mailbox and providing exceptional member support across multiple channels.Key Responsibilities:Ensure customer satisfaction by addressing complaints and inquiries...
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Help Desk Specialist
2 weeks ago
dindigul, India beBeeCustomerService Full timeJob Title: Help Desk SpecialistWe are seeking an exceptional communicator who is fluent in French and possesses a passion for delivering excellent customer service.About the Role:You will be responsible for handling customer inquiries via phone, email, and chat in French, providing knowledgeable answers to questions about our products, pricing, and...
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Operations Director
2 weeks ago
dindigul, India beBeeCareer Full timeJob OverviewThis role oversees and enhances CRM, LMS, ERP, and SIS platforms to support institutional operations and student success.Establish performance benchmarks and learning goals, linking campaign results to business outcomes, customer lifetime value (CLV), and retention.Develop personalization strategies using machine learning/artificial intelligence...
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Senior Conversational AI Specialist
2 weeks ago
dindigul, India beBeeEngineer Full timeJob OpportunityWe are revolutionizing patient engagement in healthcare by developing AI-driven solutions that enhance customer experience.The role of Senior Conversational AI Engineer is pivotal in designing, developing, and deploying intelligent chatbots and voice agents that empower seamless interactions with patients.AI Model Development: Lead the...
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Senior Automation Lead
2 weeks ago
dindigul, India beBeeQuality Full timeJob SummaryOur organization is seeking a Quality Assurance Lead to spearhead the development of automation, performance, and data integrity initiatives.This role requires strong leadership skills, technical expertise, and the ability to collaborate with cross-functional teams to ensure product quality.Key Responsibilities:Lead QA engineering and own product...