Chat Process Associate

6 days ago


madhya pradesh, India Devdort Full time

Job Title: Chat Process AssociateLocation: Ahmedabad, GujaratType: Full Time We are hiring enthusiastic individuals for the role of Chat Service Representative. Candidates must be willing to relocate to Ahmedabad Gujarat. This is an excellent opportunity for freshers and experienced professionals to start or grow their career in a dynamic and supportive work environment.Role OverviewAs a Chat Service Representative, you will support customers through written communication channels such as chat, email, text, and social media. You will be responsible for resolving queries, providing product information, and delivering exceptional customer experiences through professional and friendly interactions.Key ResponsibilitiesRespond to customer queries through chat, email, and other non-verbal platformsUnderstand and resolve customer issues with accuracy and empathyDeliver high-quality support that ensures customer satisfactionEligibility CriteriaMinimum qualification is High School Diploma or equivalentFreshers can apply; experience of one year in customer service is preferredStrong written English communication skills with good grammar and spellingBasic computer knowledge and typing skillsFlexible to work in rotational shifts including weekends and night shiftsSalary:Rs. 25k- 35k Ctc per month (On the basis of Interview & Experience)Perks and BenefitsProvident FundOne way cab facility (for Night Shifts only)Shift allowanceInsuranceLanguage RequirementEnglish (Proficient)



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