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Collections Specialist

2 months ago

chennai, India Mindsprint Full time

Designation: Specialist - OTC (US Shift timings)
Job Location: Chennai
Profile Description:

4- 7 years of experience in collection process and procedures like Dunning, Emailing, Calling and status update, is preferred
Knowledge in SAP and AR Collections, is required
Should be able handle queries from internal and external customers/stakeholders; manage and resolve collections of aged receivables for assigned customers
Ability to maintain positive client/customer relations, able to manage disputes/issues individually or with minimal supervision
Excellent verbal and written communication skills, strong customer service/stakeholder management skills, target-oriented, and willing to work in different time zones.