Customer Service Representative

6 days ago

bangalore, India Jobman by Shunya Tattva Full time

📞 Hiring: Phone Banking Officer – Mumbai (Top Banking Brand)💼 Experience: Freshers & Experienced 📍 Location: Mumbai/ Thane/ Navi Mumbai 🎓 Education: Undergraduates: ₹1.80 – 3.00 LPA Graduates: ₹1.80 – 4.50 LPA 💡 Job Role: Phone Banking Officer You will be the first point of contact for customers, handling queries and providing solutions over the phone with professionalism and accuracy. ✨ Key Responsibilities Handle inbound/outbound customer calls with a positive attitude Provide accurate information regarding banking products & services Resolve queries, raise service requests, and ensure customer satisfaction Maintain call quality, compliance, and process adherence Update customer interactions in the system accurately 📝 Requirements Excellent spoken communication skills (English + Hindi preferred) Good listening & problem-solving skills Ability to handle customer queries with patience and confidence Basic computer proficiency Immediate joiners preferred 🌟 Perks Attractive incentives On Bank Payroll Job Day Job with 5 days working 📩 Interested candidates can share their CV on 829199951192111@shunyatattva.co.in HR Namrata Kamble

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