Senior Incident Resolution Specialist
4 days ago
Job OpportunityMain Responsibilities:Manage incident queues to ensure timely acknowledgement and resolution.Achieve service level agreements by resolving incidents, service requests, and tickets promptly.Identify repetitive tasks and automate processes to reduce ticket volumes and improve efficiency.Collaborate with internal and external stakeholders to deliver high-quality services.Required Skills:Lotus Notes/Domino applications expertise.Proficiency in Lotus Script Language.Javascript knowledge.Formula language skills.About the Role: As a leading provider of consulting services, we offer exceptional support and deployment services for Lotus Notes/Domino applications.
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Consultant - Senior Incident Engineer
1 day ago
bangalore district, India Razorpay Full timeRole Overview: We are seeking an experienced Senior Incident Engineer to manage and lead incident management processes in a 24/7 operational environment . The candidate must be comfortable working on-site 5 days a week to ensure seamless coordination and support. This role involves responding to service incidents, coordinating resolutions, driving process...
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Major Incident Management Position
1 week ago
bangalore, India beBeeSpecialist Full timeIncident Response Specialist Job DescriptionWe are seeking a skilled Incident Response Specialist to join our team in Bengaluru. The role involves managing major incidents, ensuring they are logged and resolved within the scope of the Service Level Agreement.Managing major incidents and driving them efficiently on both Bridge call and Chat platforms.Issuing...
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Consultant - Senior Incident Engineer
1 day ago
bangalore, India Razorpay Full timeRole Overview:We are seeking an experienced Senior Incident Engineer to manage and lead incident management processes in a 24/7 operational environment. The candidate must be comfortable working on-site 5 days a week to ensure seamless coordination and support. This role involves responding to service incidents, coordinating resolutions, driving process...
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Claims Resolution Specialist
1 week ago
Bangalore, Karnataka, India Transworld Systems Full timeOverview Please Note English language proficiency is required for this role This is a full-time work from office role This requires a U S schedule - India Night shift Work Location This is a Work from Office position and location is Bangalore at Block 12B Pritech Park 3rd Floor SEZ Survey No 51-64 4 Bellandur Village Bldg 9A Rd Bengaluru -Karnataka 560103...
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Incident Manager
1 week ago
bangalore, India SourceFuse Full timeSourceFuse Technologies hiring Incident Manager 4-5 years of experience.Key Responsibilities:Work closely with other IT and business teams to ensure seamless coordination during incidents.Participate in on-call rotations and provide support during major incidents and outages.Contribute to the development and maintenance of the incident management knowledge...
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Incident Manager
4 days ago
bangalore, India SourceFuse Full timeSourceFuse Technologies hiring Incident Manager 4-5 years of experience.Key Responsibilities:Work closely with other IT and business teams to ensure seamless coordination during incidents.Participate in on-call rotations and provide support during major incidents and outages.Contribute to the development and maintenance of the incident management knowledge...
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Critical incident Management
1 week ago
bangalore, India HCLTech Full timeJob Title: Major/Critical Incident ManagerExperience: 6–8 yearsCertification: ITIL V3/V4 (Preferred)The Major Incident Manager is responsible for overseeing and coordinating the resolution of high-priority incidents that have a significant impact on business operations. This role involves managing the entire incident lifecycle, ensuring timely engagement...
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Critical incident Management
2 weeks ago
bangalore, India HCLTech Full timeJob Title: Major/Critical Incident Manager Experience: 6–8 years Certification: ITIL V3/V4 (Preferred)The Major Incident Manager is responsible for overseeing and coordinating the resolution of high-priority incidents that have a significant impact on business operations. This role involves managing the entire incident lifecycle, ensuring timely engagement...
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Major Incident Manager
1 week ago
bangalore, India Cognizant Full timePosition Title: Major Incident ManagerGrade: SA / MJob OverviewThe Major Incident Manager leads the response to high-impact incidents that significantly affect business operations. This role acts as the command center during major disruptions, ensuring rapid resolution, clear communication, and effective coordination across teams.Key ResponsibilitiesMajor...
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Major Incident Manager
2 weeks ago
Bangalore, India Cognizant Full timePosition Title: Major Incident Manager Grade: SA / M Job Overview The Major Incident Manager leads the response to high-impact incidents that significantly affect business operations. This role acts as the command center during major disruptions, ensuring rapid resolution, clear communication, and effective coordination across teams. Key Responsibilities...