Customer Support Specialist

15 hours ago

new delhi, India One Up Consulting Full time

Role DescriptionWe are seeking a full-time Customer Support Specialist to join our on-site team in New Delhi. In this role, you will provide customer support, address inquiries, resolve technical issues, and ensure customer satisfaction. You will regularly communicate with clients, analyze their needs, offer appropriate solutions, and work collaboratively with other teams to deliver an exceptional customer experience.QualificationsStrong skills in Customer Support Background in Fashion & Lifestyle is a plusExcellent Interpersonal Skills and ability to build rapport with customersProficiency in ensuring Customer Satisfaction and maintaining client relationshipsAnalytical Skills to evaluate customer concerns and identify effective solutionsStrong communication skills, both verbal and writtenPrevious experience in a customer-oriented environment is a plusAbility to work effectively in a team and manage multiple tasks simultaneouslyBachelor's degree in a relevant field is preferred

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    3 weeks ago

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