Customer Support Specialist

18 hours ago


New Delhi, India One Up Consulting Full time

Role Description We are seeking a full-time Customer Support Specialist to join our on-site team in New Delhi. In this role, you will provide customer support, address inquiries, resolve technical issues, and ensure customer satisfaction. You will regularly communicate with clients, analyze their needs, offer appropriate solutions, and work collaboratively with other teams to deliver an exceptional customer experience. Qualifications Strong skills in Customer Support Background in Fashion & Lifestyle is a plus Excellent Interpersonal Skills and ability to build rapport with customers Proficiency in ensuring Customer Satisfaction and maintaining client relationships Analytical Skills to evaluate customer concerns and identify effective solutions Strong communication skills, both verbal and written Previous experience in a customer-oriented environment is a plus Ability to work effectively in a team and manage multiple tasks simultaneously Bachelor's degree in a relevant field is preferred



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