Customer Support Specialist
2 hours ago
Role: Customer Support Specialist Location: Hyderabad Exp - 1 to 3Years Notice Period - Immediate to 15days Education - Only non-ITOur organization is actively seeking a dedicated and experienced Contractor with expertise in AppDynamics, New Relic, Dynatrace, and Digital Experience Monitoring. This role requires 1-3 years of relevant experience, preferably in a customer support function, and will involve working in an international customer service process in a 24x7 environment on a rotational shift basis.Key Responsibilities:1. Support our customers in a 24x7 environment, providing high-quality service through chat, phone, and offline communication. 2. Build and maintain comprehensive knowledge of the company's products and services. 3. Resolve product or service problems by thoroughly investigating customer complaints, determining the cause of the problem, selecting the most effective solution, and following standard operating procedures. 4. Maintain a high degree of ownership and commitment to ensuring customer satisfaction. 5. Work effectively under minimal supervision and remain composed in high-pressure situations.Qualifications:1. Bachelor's degree or higher. 2. 1-3 years of experience as a Customer Support Specialist or in a similar customer service role. 3. Proficiency in AppDynamics, New Relic, Dynatrace, Digital Experience Monitoring is mandatory. 4. Excellent command of the English language, with strong listening and articulation skills. 5. Proven problem-solving abilities and a quick learner. 6. Willingness to work from our office in Bangalore. 7. Ready to start immediately or within a maximum notice period of 30 days.The ideal candidate will be an empathetic listener, able to quickly understand and address customer needs, and a good team player. They will demonstrate a high level of commitment to the role, a problem-solving mindset, and the ability to work independently. This is a fantastic opportunity for someone looking to grow their career in customer service and support within a dynamic and supportive work environment.If you meet these criteria and are eager to take on this challenging role, we would like to hear from you. Apply now to join our team and help us deliver exceptional customer service.
-
Customer Support Specialist
3 weeks ago
Delhi, India Customer Support Full time1. Job Role & RequirementsPosition: International Voice ProcessWork Mode: Work from OfficeLocation: Hyderabad (Working location: DLF | Interview location: Hitech City)Vacancies: 2002. Candidate ProfileExperience: Minimum 1 year in international voice processEducation: Graduate (mandatory)Communication: Excellent C1 level English3. Compensation &...
-
Customer Support Specialist
3 weeks ago
Delhi, India Customer Support Full time1. Job Role & Requirements Position: International Voice Process Work Mode: Work from Office Location: Hyderabad (Working location: DLF | Interview location: Hitech City) Vacancies: 200 2. Candidate Profile Experience: Minimum 1 year in international voice process Education: Graduate (mandatory) Communication: Excellent C1 level English 3. Compensation &...
-
Customer Support Specialist
5 days ago
New Delhi, India Scry AI Full timePosition:Customer Support Specialist Location:India (Remote) Employment Type:Full-Time Schedule:Monday to Friday, Day Shift Experience:2+ Years in Customer Support, Helpdesk, or Client SuccessCompany DescriptionScry AI is a research-led enterprise AI company that builds intelligent platforms to drive efficiency, insight, and compliance. Our platforms...
-
Customer Support Specialist
2 days ago
New Delhi, India Anchor Operating System Full timeAnchor Operating Systems is seeking a Senior Customer Support Specialist with a minimum of 2 years of experience to provide exceptional assistance and support to our top European clients. This role requires a seasoned professional with excellent communication skills, a strong technical background, and a proven track record of delivering outstanding customer...
-
Customer Support Specialist
2 hours ago
New Delhi, India XO Bestie Full timeCustomer Support Specialist– On-Site in Gurugram (Work From Office Only)Location:Gurugram, India (Strictly On-Site) Employment Type:Full-Time Experience:0-2 years (fresher graduates are welcome to apply)Company Description XO Bestie is a vibrant social marketplace connecting customers, service providers, businesses, and creators in the fashion and beauty...
-
Customer Support Specialist
7 days ago
New Delhi, India Scry AI Full timePosition: Customer Support SpecialistLocation: India (Remote)Employment Type: Full-TimeSchedule: Monday to Friday, Day ShiftExperience: 2+ Years in Customer Support, Helpdesk, or Client SuccessCompany DescriptionScry AI is a research-led enterprise AI company that builds intelligent platforms to drive efficiency, insight, and compliance. Our platforms...
-
Customer Support Specialist
2 weeks ago
New Delhi, India Scry AI Full timePosition:Customer Support SpecialistLocation:India (Remote) Employment Type:Full-Time Schedule:Monday to Friday, Day Shift Experience:2+ Years in Customer Support, Helpdesk, or Client SuccessCompany DescriptionScry AI is a research-led enterprise AI company that builds intelligent platforms to drive efficiency, insight, and compliance. Our platforms...
-
Customer Support Specialist
5 days ago
New Delhi, India SM Record Full timeCompany DescriptionSM Record is a pioneering global Digital Music Collection Company, supported by over 40+ labels and 200 sub-labels worldwide. Built on the principles of Technology and Trust, we are dedicated to maximizing value for Sound Recording owners in the digital age. We ensure that rights owners receive fair compensation through our commitment to...
-
Customer Support Specialist
7 days ago
New Delhi, India BritApp Systems Private Limited Full timeRole Description This is a full-time on-site role for aSoftware Product Demo and Customer Specialist Voice Processlocated in Chennai. The specialist will be responsible for making outbound calls to potential clients, delivering product demonstrations, providing information about our software solutions, and acquiring new clients. Day-to-day tasks include...
-
Customer Support Specialist
3 weeks ago
New Delhi, India SM Record Full timeCompany Description SM Record is a pioneering global Digital Music Collection Company, supported by over 40+ labels and 200 sub-labels worldwide. Built on the principles of Technology and Trust, we are dedicated to maximizing value for Sound Recording owners in the digital age. We ensure that rights owners receive fair compensation through our commitment to...
