Referral Business Lead

1 month ago

hyderabad, India Livspace Full time

JOB DESCRIPTION
We are looking for a proactive and results-oriented Referral Business Lead to drive our referral program initiatives at LivSpace. The
ideal candidate will be responsible for interacting with customers of that experience centre to generate referral leads, driving input
efforts for referrals among all Business Managers (BMs), conducting audits, disbursing referral rewards, designing sales schemes,
and enhancing repeat referrals from past referrers.
Key Responsibilities:
• Interact with existing customers and generate new referral leads for a particular Experience Center (EC).
• Interact with new referred customers and qualify them as prospective customers.
• Drive input efforts for referrals among all BMs, ensuring regular touchpoints and engagement.
• Conduct audits and manage the disbursal of referral rewards on a regular basis.
• Enhance repeat referrals from existing referrers through targeted strategies.
• Implement a structured approach to drive referral generation across the EC.
• Ensure 100% compliance and awareness of the referral program and related marketing activities.
EXPERTISE AND QUALIFICATIONS
• Any Graduate / Post Graduate
• 1-4 yrs of relevant experience in driving sales numbers
• Proven experience in managing referral programs or sales initiatives.
• Strong analytical skills and the ability to drive results through data-driven strategies.
• Excellent communication and interpersonal skills to engage with stakeholders effectively.
• Ability to work in a fast-paced environment and manage multiple priorities simultaneously.
• Strategic thinking and problem-solving abilities.
• Strong project management skills to execute referral program initiatives effectively.
• Proficiency in data analysis and reporting to track program performance.
• Team player with the ability to collaborate cross-functionally.
• Detail-oriented with a focus on compliance and program integrity.

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