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Executive / Senior Executive - Sales Support - Export

2 months ago

uttar pradesh, India CMA CGM Full time

Job Title : Senior Executive – Export – Sales Support – Commercial
Department : Commercial.
Reporting To : Sales Manager
Location : Noida

Short brief on role:
Assist Outside Sales / Inside Sales by providing support to carry out Sales Functions.

Key responsibilities
Support to outside sales / Inside Sales for Rates filing.
Arrange to quote rate/ on carriages to the customers on behalf of outside/ Inside sales.
Arrange MID when outside sales pic / Inside Sales is out of office/Leave.
Also, as part of SQ filing propose volume potential & target to pricing desks to HO / RO.
Follow up with the customers for booking (Quotation follow-up)
Contact with Pricers on Freight and DDSM claims.
Act as Complete Backupfor Outside Sales / Inside Sales linked.
Respond to Sales Leads assigned.
Promote CMACGM Group Services and Non-Maritime products (e-commerce, VAS,
intermodal, CEVA…)
Promote SPOTON– Digital Products –Act as Supportto customers on All SPOTON
related commercial queries.
Handle Digitalized Customers – SPOTON queries.
Handle rate disputes of customers and RFI Closure
Key performance standards
Need to respond to All sales leads assigned within 14 days
All targetquotations to be followed up within maximum 48 hours of sending with Pricers.

Requirements and specific skills
Minimum graduate.
Minimum Experience of 3-4 years in shipping industry.
Good written and verbalcommunication skills.
MS office skills.
Go-getter and pro-active approach.
Good analysis skills.