E-Commerce Account Executive

17 hours ago

bangalore, India Ad Ascend Full time

About Ad AscendAd Ascend is an Amazon & e-commerce growth agency helping brands scale profitably using marketplace advertising and strong operational execution. We work with multiple D2C and established brands across India.We’re looking for an entry-level E-Commerce Account Executive to support our Operations team on day-to-day tasks across multiple brands.Role OverviewYou will manage day-to-day operational activities on marketplaces (primarily Amazon; plus others as needed), ensure clean catalog hygiene, maintain stock availability, and keep accounts compliant and healthy. This is a great role for someone who wants to build a strong foundation in e-commerce operations.Key ResponsibilitiesNew Product ListingCreate new ASINs with correct categories, attributes, and content as per brand guidelines.Listing OptimisationUpdate product images, titles, bullets and descriptions.Coordinate with design/content teams for new creatives and refined copy.Daily OOS Check & Sales TrackingCheck stock levels for top 20% SKUs and flag low/zero inventory.Maintain and update daily sales & performance trackers for each brand.Weekly FBA Shipment PlanningPlan and create FBA shipments based on sales velocity and inventory norms.Coordinate with warehouses/brand teams to ensure timely dispatch.Account Health ReviewMonitor account health dashboard for violations, suppressed ASINs, and Safe-T / policy issues.Flag risks early and coordinate internal actions to resolve.Blocked ASIN POADraft and submit POAs for blocked listings under guidance from seniors.Track reopenings and resolutions on cases.Coupon & Deal SetupSet up coupons, deals and promotions as per the monthly marketing plan.Ensure all offers go live correctly and on time.Order Pick-Up & Dispute ResolutionRaise, track and close cases related to pick-up issues, returns, and reimbursements.Weekly Ops Summary to ClientPrepare weekly ops updates for each brand – key issues solved, pending items, and next steps.Coordinate with PPC and Account Management teams so messaging is aligned.General Operations SupportKeep internal trackers, SOPs and reports updated.Support Shubham and Sagar with any ad-hoc operational tasks across brands.Requirements0–2 years of experience in e-commerce / marketplace operations (freshers welcome).Basic understanding of Amazon Seller Central / Flipkart Seller Hub is a plus; training will be provided.Strong comfort with Google Sheets / Excel (basic formulas, filters, sorting; willingness to learn more).Good written and verbal communication skills in English (Hindi/other regional language is a plus).High attention to detail and strong ownership mindset.Ability to manage repetitive tasks with consistency and accuracy.Must have a laptop + stable internet for remote work.Comfortable working in Indian business hours (Mon–Sat).What We OfferHands-on exposure to real e-commerce brand operations.Growth path towards Senior E-Commerce Executive / Account Manager roles.Competitive stipend/CTC based on experience and performance.

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