Client Success Manager

2 days ago


new delhi, India Venture Smarter Full time

The Role: Company: Venture SmarterLocation: Remote (Work from Home)Salary: $3,000 – $3,800 USD per month (based on experience)Overview:Venture Smarter is a fast-growing consulting and strategy firm helping businesses scale through innovation, digital tools, and smart solutions. We're seeking a dedicated and relationship-driven Client Success Manager to join our team and ensure our clients achieve maximum value from our services while building long-term partnerships.Key Responsibilities:Serve as the primary point of contact for assigned clients, ensuring satisfaction and retention.Onboard new clients and guide them through the implementation of solutions.Build strong relationships by understanding client goals and aligning strategies to meet them.Monitor client performance metrics and provide insights to drive success.Proactively identify upsell and cross-sell opportunities.Collaborate with sales, marketing, and product teams to improve the client experience.Address client concerns promptly and effectively to maintain high satisfaction levels.Benefits:Fully remote position with flexible working hours.Monthly salary of $3,000 – $3,800 USD, depending on experience.Opportunities for growth and career advancement.Supportive, innovative, and collaborative team environment.Ideal Profile: Qualifications:Proven experience in client success, account management, or customer support (3+ years preferred).Excellent communication, problem-solving, and interpersonal skills.Strong ability to manage multiple clients and priorities effectively.Data-driven mindset with experience tracking client performance and KPIs.Familiarity with CRM systems and customer success tools.Background in consulting, SaaS, or professional services is a plus.What's on Offer?Work alongside & learn from best in class talentJoin a well known brand within Venture Capital / Private EquityLeadership Role



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