Client success manager
4 days ago
About the Company:-Strata is a tech-enabled real estate investment platform that pioneered fractional investing in pre-leased, Grade-A commercial properties such as office spaces, warehouses, and industrial assets. With over ₹1,700 crore in assets under management (AUM) and a strong community of 3,500 investors, Strata is India’s leading platform for fractional ownership in commercial real estate. Over the past two years, it has successfully provided investor exits exceeding ₹100 crore.By sourcing high-quality commercial assets and offering them through a seamless online platform, Strata has democratized access to commercial real estate (CRE) investments while bringing transparency and simplicity through its data-driven asset selection process and single-window execution.Strata is charting its next phase of growth with plans to operate under the SM REIT framework, and foraying into high-yield opportunities across private credit and premium residential real estate.About the role:-- To contribute to overall client service and operations department efforts in achieving business goals - To ensure internal straight through processes and procedures are adhered to for smooth transaction of business - To assist our clients/partners at all levels for all their queries, resolutions and complaintsResponsibilities:-- To ensure quick resolution of customer/partner queries within SLA’s - Drive process improvement to reduce dependency and reduce complaints from all stakeholders - To coordinate and liaise across departments for quick resolutions and increase customer delight - Deliver extraordinary service on in a structured customer care environment by adopting a Customer First mindset - Address general and account-specific customer inquiries in a timely manner - Provide clear and concise information and updating customer account information, as needed - Working with Investment Team and other internal teams to resolve investor queries and onboarding - Build sustainable and continuous relationships with clients - Show initiative and drive when dealing with client requests - Developing & strengthening customer relationships with investors. Assisting in repeat sales - Following up with clients and facilitation of fund raising/drawdown activities - Provide regular account statements to clients/channel partners - Manage/assist in any day-to-day query regarding existing/new opportunities investment and post investmentRequirements:- 6+ years’ experience with client servicing teams in finance domain (Banks/NBFC/Credit cards/Fintech/Real Estate) - Strong written and verbal communication - A passion for building customer loyalty through exceptional listening and resourcefulness - Integrity to manage sensitive investor information - Strong knowledge on PPTand Excel - Should be a team player - Able to work under pressure - Strong interpersonal skills
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Customer Success Manager
6 days ago
Delhi, Delhi, India Thynk Success Full timeAre you passionate about driving client growth and building long-lasting partnerships? Thynk Success — a performance-driven marketing agency specializing in the education sector — is looking for a Customer Success Manager to join our growing team.Key Responsibilities:Serve as the main point of contact for clients to manage relationships and ensure...
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Client Success Manager
2 days ago
new delhi, India Venture Smarter Full timeThe Role: Company: Venture SmarterLocation: Remote (Work from Home)Salary: $3,000 – $3,800 USD per month (based on experience)Overview:Venture Smarter is a fast-growing consulting and strategy firm helping businesses scale through innovation, digital tools, and smart solutions. We're seeking a dedicated and relationship-driven Client Success Manager to...
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Client Success Manager
3 days ago
Delhi, Delhi, India Venture Smarter Full time US$ 36,000 - US$ 45,600 per yearThe Role: Company: Venture SmarterLocation: Remote (Work from Home)Salary: $3,000 – $3,800 USD per month (based on experience)Overview:Venture Smarter is a fast-growing consulting and strategy firm helping businesses scale through innovation, digital tools, and smart solutions. We're seeking a dedicated and relationship-driven Client Success Manager to...
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Client Success Executive
4 weeks ago
New Delhi, India Optimise Full timeWho We Are: The Optimise Media Group is a global performance advertising company, with over 10 international offices with operations across 5 continents including UK, SEA, Australia, India, and MEA.We work with an enviable client portfolio including many of the biggest global brand names. We deliver successful performance marketing campaigns for clients...
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Client Success Manager
2 weeks ago
Delhi, Delhi, India Avomind Full time ₹ 12,00,000 - ₹ 36,00,000 per yearThe Company Our client is the visionary company behind jibe was established in 2010 in Austin, Texas. They are an innovative customer experience management company, big data and analytics Software-as-a-Service (SaaS) tool holding global patents for its survey prediction processes. This process enables accurate prediction of customer survey responses...
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Client Success Manager
2 weeks ago
Delhi, Delhi, India Avomind Full time ₹ 12,00,000 - ₹ 36,00,000 per yearThe Company Our client is the visionary company behind jibe was established in 2010 in Austin, Texas. They are an innovative customer experience management company, big data and analytics Software-as-a-Service (SaaS) tool holding global patents for its survey prediction processes. This process enables accurate prediction of customer survey responses crucial...
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Client Facing BM/AM/CSM
4 weeks ago
New Delhi, India Stealth Manager - White Label Agency Full timeWe are looking for a strategic professional with a strong relationship-driven profile and proven experience managing accounts within the Amazon ecosystem (FBA, FBM, DSP, Seller Central, Vendor Central).This position is ideal for professionals working as Brand Managers, Account Managers, or Client Success Managers, who can connect data, performance, and...
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Associate (Client Success & Operations)
1 week ago
New Delhi, India UniHawk Global Full timeAbout UniHawk: UniHawk is a leading global education consulting firm shaping pathways for high-achieving students seeking transformative academic and career journeys. Our mission is to deliver trusted guidance, strategic insight, and personalized support to every student and family we serve. Role Overview: As an Associate (Client Success & Operations),...
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Associate (Client Success & Operations)
1 week ago
New Delhi, India UniHawk Global Full timeAbout UniHawk: UniHawk is a leading global education consulting firm shaping pathways for high-achieving students seeking transformative academic and career journeys. Our mission is to deliver trusted guidance, strategic insight, and personalized support to every student and family we serve. Role Overview: As an Associate (Client Success & Operations),...
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Associate (Client Success & Operations)
1 week ago
New Delhi, India UniHawk Global Full timeAbout UniHawk: UniHawk is a leading global education consulting firm shaping pathways for high-achieving students seeking transformative academic and career journeys. Our mission is to deliver trusted guidance, strategic insight, and personalized support to every student and family we serve. Role Overview: As an Associate (Client Success & Operations),...
