Quality Assurance Engineer

5 days ago

thane, India beBeeFieldService Full time

Quality Assurance Engineer - Field ServiceJob Title: Quality Assurance Engineer - Field ServiceLocation: RemoteDuration: Full Time Shift Timing: Flexible HoursResponsibilities:Develop and execute comprehensive test plans for field service implementations, configurations, and integrations across Salesforce platforms.Validate field service workflows, dispatch logic, mobile technician experiences, and service appointment management to ensure seamless execution.Collaborate with cross-functional teams including Salesforce developers, admins, business analysts, and end-users to guarantee feature completeness and functionality.Participate in requirement reviews to provide QA insights and testability feedback ensuring high-quality deliverables.Perform regression testing, system integration testing (SIT), and user acceptance testing (UAT) support to identify defects and issues promptly.Document and track defects and issues using tools like Jira or similar.Ensure testing is aligned with Salesforce best practices, release schedules, and business goals.Work with test data creation and environment validation to support accurate and efficient test cycles.Participate in Agile ceremonies including sprint planning, retrospectives, and daily stand-ups.Qualifications:5+ years of QA experience, including 1–2 years testing Salesforce Field Service or Salesforce Service Cloud.Strong understanding of Salesforce architecture, workflows, validation rules, and process automation.Experience testing mobile experiences (iOS/Android) related to field service use cases.Familiarity with test case management tools and defect tracking systems (e.g., Jira).Excellent analytical, problem-solving, and communication skills.Ability to work independently and in cross-functional teams.

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