Assurance Quality Professional

1 day ago

thane, India beBeeQuality Full time

Quality Assurance Role OverviewThis position involves performing quality assurance call and/or process reviews for various departments. The ideal candidate will conduct 'Process Refresher' and 'New Hire' trainings, provide coaching and support to employees, identify training needs, and develop reports to highlight trends/ opportunities for improvement.Develop and implement training materials and SOPs to ensure consistency in quality assurance practices across departments.Analyze findings from process reviews and make recommendations to help reduce process variation and eliminate errors.The successful candidate should have excellent communication skills, both written and verbal, for conducting voice and non-voice audits, and proficiency in Microsoft Office suite, particularly Excel for data analysis.Key Responsibilities:Identify areas for quality improvement and develop strategies to address them.Conduct regular quality assurance reviews to ensure compliance with established standards.Requirements:Excellent analytical and problem-solving skills.Strong communication and interpersonal skills.Proficiency in Microsoft Office suite, particularly Excel.Benefits:Opportunity to work in a dynamic and growing organization.Competitive salary and benefits package.

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    thane, India beBeequality Full time

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    thane, India beBeeQuality Full time

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    thane, India beBeeAutomation Full time

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    thane, India beBeeQuality Full time

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    thane, India beBeeSoftware Full time

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    Thane, India Compass Business Management Full time

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    thane, India beBeeArtificial Full time

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    thane, India beBeeDataAnnotation Full time

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