Service Delivery Expert

1 week ago

bareilly, India beBeeCybersecurity Full time

Our organization seeks an exceptional Service Delivery Expert to lead the key relationship with our clients, driving excellence in service assurance and strategic partnerships.This role is focused on delivering advanced security services for our customers. Experience with Security Operation Centres (SOCs), Security Information and Event Management (SIEM) systems, and a deep understanding of cyber security principles are essential for this position.The ideal candidate will possess a unique blend of customer-facing skills, technical knowledge, and experience working with senior-level executives. They will be responsible for preparing and presenting client operational reports, managing service level agreements, and overseeing the work of junior analysts.We are looking for someone who can provide exceptional service, drive business growth, and continually improve operations and client engagement. This role offers opportunities for professional development, collaboration with a diverse team, and exposure to emerging technologies in the field of cyber security.Deliver high-quality service assurance and strategic partnership activitiesDevelop and implement plans to drive business growth and improve client engagementOversee the work of junior analysts and ensure they meet service level agreementsPrepare and present client operational reports and other key performance indicatorsCultivate strong relationships with clients and internal stakeholders

  • Expert Service Delivery Specialist

    2 weeks ago

    bareilly, India beBeeService Full time

    Service Delivery ExpertWe are seeking a highly skilled ServiceNow expert to join our team. As a key member of the organization, you will be responsible for designing, developing and implementing solutions on the ServiceNow platform to automate business processes.Required Skills and Qualifications6-8 years of experience in ServiceNow implementation and...

  • Senior Service Delivery Expert

    7 days ago

    bareilly, India beBeeCustomer Full time

    Job OverviewThe Support Services Manager plays a pivotal role in ensuring exceptional service delivery.Lead and mentor the support team to maintain consistent quality standards.Participate in client calls, provide updates, and foster strong relationships with key stakeholders.Coordinate with internal teams to resolve issues efficiently and improve overall...

  • IT Service Delivery Specialist

    2 weeks ago

    bareilly, India beBeeItService Full time

    Job Title: IT Service Delivery SpecialistThis is a high-profile role that demands exceptional leadership and strategic thinking. The successful candidate will be responsible for developing and implementing effective IT service management strategies, policies, and procedures aligned with industry best practices (e.g., ITIL framework). This will enable the...

  • IT Service Management Expert

    2 weeks ago

    bareilly, India beBeeExpert Full time

    IT Service Management ExpertWe are seeking a seasoned IT Service Management professional to join our team.The ideal candidate will provide expert support for the Managed Services tool sets and associated processes and procedures.Responsibilities include daily operational support, ticket distribution management, and timely handling of client access...

  • Service Delivery Excellence Specialist

    2 weeks ago

    bareilly, India beBeeServiceDelivery Full time

    We are seeking a seasoned professional to own key service delivery relationships and drive excellence in service assurance.Key Responsibilities:Prepare and present client operational reporting at monthly meetingsClient SLAs and Reporting (including driving enhancements)Ensure L1 and L2 analysts meet SLA and follow proceduresDevelop strong report writing...

  • Lead Technical Service Delivery Specialist

    2 weeks ago

    bareilly, India beBeeTechnical Full time

    Accelerating Cash Flow and Excellence in Service DeliveryZeller's vision is to reimagine business banking and payments, providing smarter solutions for businesses of all sizes.The Application Support team plays a vital role in achieving this goal, owning the software, infrastructure, and customer experience that enables over 85,000 Australian businesses to...

  • Business Acumen

    7 days ago

    bareilly, India beBeeMarket Full time

    IT Services Market Analyst RoleThis critical role involves conducting in-depth analyses of the IT services market, providing strategic guidance to clients and vendors alike. The ideal candidate will have a deep understanding of the IT services domain and possess strong analytical skills.Key Responsibilities:Develop detailed market analyses of the IT services...

  • Advanced Technical Services Professional

    7 days ago

    bareilly, India beBeeSenior Full time

    About the Role We're seeking a seasoned Senior Application Support Engineer to join our product engineering team. As a key member of our high-performing team, you will play a pivotal role in delivering excellent and highly available service delivery for over 85,000 Australian businesses. Your primary responsibility will be to deliver projects that improve...

  • IT Service Management Professional

    2 weeks ago

    bareilly, India beBeeService Full time

    Transform your career in a dynamic work environment where autonomy meets expert guidance.IT Service Management ExpertWe're seeking an experienced ITSM professional to lead our IT Service Management function. This role requires strategic thinking, technical expertise, and strong leadership skills to drive transformational change and innovation.Develop and...

  • SAP Expert in Enterprise Transformation

    3 days ago

    bareilly, India beBeeTransformation Full time

    Job Title: SAP Transformation ExpertWe are seeking an experienced SAP Transformation Expert to lead the strategic growth of our SAP practice. This is a unique opportunity to shape the strategy, delivery, and innovation roadmap for our India SAP practice.The successful candidate will have 14+ years of overall IT/consulting experience, with 10+ years of...