Support Specialist
2 days ago
Job OverviewWe are seeking a skilled and detail-oriented Customer Support Specialist to join our team. In this role, you will provide exceptional customer service through various communication channels, ensuring timely and accurate responses to customer inquiries.Key ResponsibilitiesRespond to customer queries via phone, email, or chat, resolving issues efficiently and professionally.Review and process customer orders, ensuring accuracy and attention to detail.Maintain order details in our system, updating customer information as needed.Prepare and share reports, documentation, and updates with customers and internal teams.Collaborate with colleagues to resolve complex issues and ensure customer satisfaction.Retrieve technical information to support customer requests, utilizing product knowledge and resources.Manage multiple tasks in a fast-paced environment, meeting deadlines and delivering high-quality results.Requirements3-5 years of experience in customer service or technical support.Proficiency in Zendesk or similar ticketing/CRM platforms.Ability to read and understand engineering drawings, blueprints, or basic technical diagrams.Excellent written and verbal communication skills.Proficiency in MS Office 365, Adobe Acrobat, OCR tools, and Visio.Detail-oriented with strong problem-solving abilities.QualificationsBachelor's degree in Mechanical Engineering from a recognized university.2-3 years of hands-on experience in product design, including 2D drafting, 3D modeling, and assembly using standard engineering and CAD tools.Strong understanding of engineering drawings, layouts, tolerances, and basic manufacturing processes.Experience working with customer specifications, technical documents, and product requirements.
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Support Specialist
3 days ago
Jamnagar, India beBeeTechnical Full timeTechnical Support Specialist RoleWe are seeking a skilled Technical Support Specialist to join our team. As a key member of our customer-facing support unit, you will play a vital role in delivering exceptional technical assistance to our enterprise customers.Your primary focus will be on troubleshooting complex issues related to our platform's...
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Technical Support Specialist
5 days ago
jamnagar, India beBeetechnical Full timeTechnical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team. This individual will be responsible for providing top-notch technical support to our customers, ensuring their products are working efficiently and effectively.
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Technical Support Specialist
15 hours ago
Jamnagar, India beBeeProblemSolving Full timeTechnical Support SpecialistWe are seeking a skilled Technical Support Specialist to provide technical assistance to users via phone, email, chat, or ticketing system as first response.Diagnose and resolve incidents, requests or inquiries promptly and efficiently.Escalate unresolved incidents to higher support levels following established escalation...
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Technical Support Specialist
5 days ago
Jamnagar, India beBeeSkill Full timeJob Title: Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team. In this role, you will be responsible for providing level 2 technical support for contact center solutions and assisting with implementation and maintenance activities.Key Responsibilities:Provide level 2 technical support for contact center...
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Technical Support Specialist
3 days ago
jamnagar, India beBeeComputing Full timeWe are seeking skilled professionals to excel as End User Computing specialists. This role involves delivering remote technical support to users with day-to-day application issues, using excellent communication and troubleshooting skills on different operating systems.The ideal candidate will have experience with remote desktop management, application...
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Jamnagar, India beBeeAdministration Full timeAdministrative Support SpecialistAbout the RoleWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team. As an Administrative Support Specialist, you will play a crucial role in ensuring the smooth operation of our gymnastics center.Key Responsibilities:Provide exceptional customer service to clients via phone,...
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Global Technical Support Specialist
5 days ago
Jamnagar, India beBeeTechnical Full timeWe are looking for experienced Technical Support Specialists to provide global support for our SaaS products, enterprise applications, and IT systems. This is a fully remote freelance opportunity that is ideal for professionals who excel at troubleshooting, customer interaction, application support, and technical analysis.You will handle real-time technical...
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Home-Based Customer Support Specialist
13 hours ago
Jamnagar, India beBeeCustomer Full timeJob Title:Remote VoiceAbout this Role:We are looking for skilled professionals to work as remote voice support specialists. This is a contract position ideal for those who are fluent in English, comfortable working night shifts, and capable of delivering high-quality support from home.Key Responsibilities:Handle inbound and outbound customer calls...
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MS D365 BC Senior Support Specialist
13 hours ago
Jamnagar, India Sikich India Full timeSikich is seeking an MS D365 BC Senior Support Specialist with functional and technical skills to join our D365 Business Central (BC) team to provide functional and/or technical support to end users, troubleshooting system issues, and assist with system enhancements. The ideal candidate will have hands-on experience with Business Central, excellent...
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IT Infrastructure Support Professional
5 days ago
jamnagar, India beBeeITspecialist Full timeJob DescriptionThe IT Service Management Specialist plays a pivotal role in ensuring seamless support for Managed Services tool sets and associated processes.Daily operational needs are met, and ticket distribution is effectively managed to guarantee timely handling of all client access management requests.The ITSM Specialist also serves as a Subject Matter...
