Customer Service Ambassador
2 weeks ago
Job Opportunity:The Customer Service Ambassador plays a pivotal role in delivering exceptional customer experiences by addressing inquiries, resolving issues, and fostering a positive relationship with customers.Key Responsibilities:Respond to customer queries via phone, email, or chat in a timely manner, ensuring prompt communication.Provide accurate information about products, services, and company policies, demonstrating expertise.Handle customer complaints effectively, resolving issues efficiently.Issue Resolution and Escalation:Identify customer needs and offer the best possible solutions, always prioritizing customer satisfaction.Escalate complex cases to supervisors or technical teams when necessary, ensuring seamless issue resolution.Follow up with customers to confirm that issues have been fully addressed, guaranteeing customer loyalty.Documentation, Reporting, and Data Management:Maintain precise records of customer interactions within CRM systems, adhering to data protection regulations.Update customer accounts, process orders, returns, or requests efficiently, minimizing delays.Produce regular reports as required, analyzing trends and making data-driven recommendations.Product Knowledge, Policy Understanding, and Team Collaboration:Stay updated on company products, services, and new launches, remaining knowledgeable about industry developments.Understand and communicate company policies clearly to customers, ensuring transparency and trust.
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Customer Service Associate
4 days ago
varanasi, India beBeeSupport Full timeCustomer Service Associate Job OpportunityWe are seeking a skilled professional to deliver high-quality assistance to our clients. This role involves resolving inquiries, providing product information, and ensuring customer satisfaction.Main Responsibilities:Respond to customer queries via calls, chats, and emailsAnalyze customer needs and offer accurate...
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Customer Service Representative
2 weeks ago
Varanasi, India Whatjobs IN C2 Full timeWe are Bright: Bright is a consumer fintech that helps Americans get out of debt, with the power of data science and machine learning. It is a mobile app that combines all the tools and tech needed to manage and get rid of debt. Bright’s tools include credit score building, automated debt paydown plans, financial planning, budget planning tools, and...
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Customer Service Expert
2 weeks ago
varanasi, India beBeeCustomerService Full timeCustomer Service Representative RoleWe are seeking an exceptional customer service professional to provide top-notch support to clients via various communication channels.Key Responsibilities:Effectively communicate with customers in French, addressing queries and concerns in a timely mannerProvide accurate information about products, pricing, and...
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Senior Customer Service Advocate
2 weeks ago
varanasi, India beBeeCustomerService Full timeJob Title:Senior Customer Service AdvocateAbout This RoleThis is a full-time remote position that requires excellent customer service skills. As a Senior Customer Service Representative, you will be responsible for handling customer inquiries, resolving issues, and ensuring customer satisfaction.Customer Interaction:Communicate with customers via phone,...
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Automotive Customer Service Specialist
18 hours ago
varanasi, India beBeeCustomerSupport Full timeJob Title: Automotive Customer Service SpecialistAutomotive Customer Service Specialists are responsible for managing customer interactions across multiple channels. The primary goal is to provide exceptional customer experiences, ensuring satisfaction and loyalty.Key Responsibilities:Manage daily customer requests through a shared mailbox and respond...
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Multilingual Customer Service Representative
2 weeks ago
varanasi, India beBeeCustomer Full timeBengali Customer Support SpecialistAs a key member of our support team, we are seeking a skilled professional proficient in Bengali and English to deliver exceptional assistance to our customers.Respond promptly to customer inquiries via calls, chats, and emailsAnalyze customer needs and provide accurate solutions that meet their expectationsDocument...
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Customer Service Officer
2 weeks ago
Varanasi, India PT. Teknologi Perdana Indonesia Full timeWe are one of the leading players in the fast-growing e-hailing services industry. Our mission is to provide convenient, reliable, and safe transportation solutions to our customers. With our innovative technology and commitment to excellence, we are reshaping the way people travel in India. - If you are looking for a full-time job, do not want to engage in...
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Customer Service Operations Director
3 days ago
varanasi, India beBeeCustomerSupport Full timeWe're seeking a Customer Support Manager to oversee daily support requests and assist with basic operational tasks. This role requires excellent communication, organization, and problem-solving skills. You will be the go-to person for resolving routine issues, ensuring smooth support processes, and maintaining operations when the core team is offline.Key...
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Branch Service In-Charge
3 weeks ago
Varanasi, India V-Guard Full timeJob Summary : Responsible for managing customer service operations for the Mumbai region, including complaint resolution, product installation support, ASP coordination, and spare planning. Ensures timely service delivery, provides field feedback for product improvements, conducts training, and drives customer satisfaction while maintaining overall service...
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Customer Experience Optimizer
9 hours ago
varanasi, India beBeeCloud Full timeCustomer Service Optimization ExpertWe are seeking a seasoned professional to optimize customer service operations by leveraging expertise in Salesforce Service Cloud and Genesys Cloud CX.Key Responsibilities:Illustrate the architecture of Salesforce Service Cloud and its integrations within customer service processes.Provide in-depth knowledge of CRM...