Customer Experience Optimizer
16 hours ago
Customer Service Optimization ExpertWe are seeking a seasoned professional to optimize customer service operations by leveraging expertise in Salesforce Service Cloud and Genesys Cloud CX.Key Responsibilities:Illustrate the architecture of Salesforce Service Cloud and its integrations within customer service processes.Provide in-depth knowledge of CRM integrations, focusing on ticketing and agent-facing interfaces.Promote expertise on Genesys Cloud CX, including pairing with ticketing systems and CRM integrations.Offer guidance on choosing Genesys over other platforms like Zendesk, highlighting unique use cases.Required Skills and Qualifications:Extensive experience in Salesforce Service Cloud, preferably in a CS/CX leadership role.Familiarity with Genesys Cloud CX and understanding of its differences from traditional ticketing systems.Expertise in configuring CRM integrations and operational workflows for customer service teams.Able to articulate trade-offs between CRM systems and when one solution is more suitable.
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Customer Experience Specialist
1 week ago
varanasi, India beBeeCustomerSupport Full timeThe customer service representative role involves delivering exceptional customer support by responding to inquiries, resolving issues and ensuring a positive customer experience through effective communication via phone, email, chat or in-person.Key Responsibilities:Respond promptly to customer inquiries via phone, email or chat.Provide accurate product...
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Customer Experience Representative
1 week ago
varanasi, India beBeeCustomerService Full timeJob OverviewThe Customer Service Agent is a critical role in our organization, responsible for delivering exceptional customer experiences across various support channels.This position requires strong communication and problem-solving skills, with the ability to work independently and collaboratively as part of a team.As a Customer Service Agent, you will be...
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Customer Experience Specialist
7 days ago
varanasi, India beBeeGuestExperience Full timeJob Title: Customer Experience SpecialistRole SummaryWe are seeking a skilled Customer Experience Specialist to join our team. The successful candidate will be responsible for delivering exceptional guest experiences, providing recommendations, and resolving issues in a timely and professional manner.This is a remote position based in India, requiring...
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Optimizing Search Pipelines
1 week ago
varanasi, India beBeeOpenSearch Full timeSearch Solutions SpecialistWe are seeking an expert in designing and implementing search solutions using OpenSearch/Elasticsearch. This includes creating custom analyzers, tokenizers, and scoring algorithms to improve search relevance.The ideal candidate will have 5+ years of experience with Elasticsearch or OpenSearch in production environments, expertise...
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Optimize Business Processes
3 days ago
varanasi, India beBeeNetSuite Full timeBusiness Process Optimization SpecialistThis role involves working in a fast-paced environment, building and optimizing business processes for clients worldwide.The ideal candidate will have expertise in developing and deploying custom NetSuite solutions, designing and managing integrations via Celigo Integrator.io, and refactoring existing NetSuite...
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Automotive Customer Experience Specialist
7 days ago
varanasi, India beBeeAutomotive Full timeRemote Automotive Customer Service Representative Job SummaryJob Description:We are seeking a highly skilled customer service representative to manage daily customer requests through a shared mailbox. As an automotive customer service representative, you will provide member support across multiple channels and collaborate with the team to find effective...
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Sales and Customer Experience Specialist
2 weeks ago
varanasi, India beBeeCareer Full timeSales and Customer Experience ProfessionalAbout the Role:We're looking for an experienced sales professional to join our team. As a sales and customer experience specialist, you will be responsible for delivering exceptional customer service, building strong relationships with clients, and driving revenue growth through new client acquisition and repeat...
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Lead Customer Experience Specialist
7 days ago
varanasi, India beBeeCustomerService Full timeJob DescriptionWe are seeking a highly skilled professional to join our team as a Lead Customer Service Representative.This role involves delivering exceptional customer experiences through various communication channels, including phone calls, email, and chat. The ideal candidate will be responsible for resolving customer inquiries and issues, maintaining...
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Director of Process Optimization
1 week ago
varanasi, India beBeeOperations Full timeStrategic Operations LeaderWe are seeking a seasoned operations expert with 8–15 years of experience in managing and optimizing end-to-end business processes. This role requires a strategic leader who can balance operational detail with financial accountability, driving efficiency and growth across the organization.Operational Strategy & ExecutionLead and...
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Search Engine Optimization Executive
7 days ago
Varanasi, India CHIKU MOBILITY INDIA PRIVATE LIMITED Full timeCompany Description Chiku Mobility India Pvt. Ltd. is a leading online car rental and taxi booking company in India, offering top-notch cab-hiring facilities and professional drivers for corporate, cheap, outstation, one-way, and long-term rentals. They prioritize affordability to make travel comfortable and pocket-friendly. Chiku cab believes road journeys...