Drive AI-Driven Customer Support Across Our Group Business
21 hours ago
AI Transformation LeadThis role offers the opportunity to drive AI-driven customer support across our group business, transforming the way we interact with customers. The successful candidate will own Consumer AI strategy spanning all customer touchpoints, craft strategies and implement them.Job Description:We're building an ecosystem of digital products and services that power everyday life across the Middle East—fast, scalable, and deeply customer-centric.Our mission is to deliver to every door every day.We want to redefine what technology can do in this region, and we're looking for a talented individual who can help us move even faster.You'll play a crucial role in filling gaps between our people, technology and processes with a single goal of embedding AI into all aspects of Customer facing channels.Our vision is to develop world class customer support operations with cutting-edge technology.In short, you'll conceptualize and implement AI powered workflows with an objective to reduce contact rate, reduce handling time and analyze customer sentiment for a tailored resolution.Key Responsibilities:Leverage data to identify key opportunities in specific domains such as productivity, retention & experience and propose suitable AI tool(s) with measurable impactCross-collaborate with different teams mainly technology, product, data engineering, business and commercial and consolidate consumer insights into systems for decision makingDevelop and implement Co-pilot for chat and inbound support, leveraging insights from customer sentiments, pain point, customer profile & knowledge base to craft instantaneous unique responses specifically tailored to solve customer's concernsUse data and summarization of past customer interactions and personalize customer experiences across different channelsUpskill the CS teams to familiarize and actively use AI capabilities including prompt construction and data interpretationPartner with L&D and create relevant courses and playbooksDesign a feedback loop between engineering, CS and product teams to continuously evolve capabilitiesDefine and track key success metrics such as CSAT, Contact Deflection, AI Adoption and Resolution RatesTurn success into stories, how AI helped business in streamlining support and it's cost impact
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AI Powered Customer Support Specialist
21 hours ago
Jodhpur, India beBeeCustomerSupport Full timeAbout UsWe're a cutting-edge AI customer service platform helping D2C brands deliver exceptional support across multiple channels. About the RoleWe're seeking a seasoned Customer Support Specialist to join our growing team. You'll help clients maximize their product usage by troubleshooting issues, configuring AI agents, and ensuring seamless operations.Key...
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Data Scientist
4 weeks ago
Jodhpur, India Convergex AI Full timeCompany Description Convergex AI specializes in delivering cutting-edge AI-driven solutions such as custom chatbots, automation, Natural Language Processing, machine learning, and full-stack development—all available via subscription. Our mission is to empower businesses with innovative AI technologies that enhance operational efficiency, elevate customer...
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AI Growth Driver
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Jodhpur, India beBeeGrowth Full timeAI Sales ProfessionalWe're building a dynamic team of sales professionals who can drive growth and enhance customer experience.The ideal candidate is driven, curious, and creative, with a passion for sales and a knack for thinking differently.Prospect and engage North American small businesses via calls, emails, and other outreach methods.Leverage in-depth...
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Drive Business Expansion
19 hours ago
Jodhpur, India beBeeGrowth Full timeBusiness Growth StrategistAs a Business Growth Strategist, you will play a pivotal role in driving our expansion by identifying novel business opportunities, establishing robust client relationships, and increasing our market presence. Your comprehensive growth strategy will drive revenue expansion and expand market share in the IT and other industry...
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Jodhpur, India GoZupees — Building AI Agents for Tomorrow Full timeMultiple Positions • Remote • Full-TimeCompany: GoZupees (Project Atlas – Agentic AI)Location: Remote (Preference: Gurgaon / NCR)About GoZupeesGoZupees builds AI Agents for small businesses in the UK, helping them automate conversations, capture leads, and deliver human-like customer support.Role OverviewWhat You’ll DoSource and close candidates for...
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Transform Your Business with Our Coaching Services
18 hours ago
Jodhpur, India beBeeTransformation Full timeBusiness Transformation ExpertAs a Business Transformation Expert, you will play a vital role in helping clients achieve their business goals. You will work closely with them to develop and implement strategies that drive results.Key Responsibilities:Coach clients on scaling strategies, lead generation, sales, and mindset to optimize their business...
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Strategic Business Operations Director
1 day ago
Jodhpur, India beBeeStrategic Full timeJob Title: Strategic Business Operations DirectorKey ResponsibilitiesTransformative Leadership: Spearhead global transformation programs focusing on cost optimization, process excellence, and quality enhancement across BPO operations.Align transformation initiatives with strategic business objectives to drive measurable outcomes in productivity, utilization...
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Amazon PPC Manager
4 weeks ago
Jodhpur, India Trivium Group Full timeAmazon PPC Manager Remote | Full-Time (40 hrs/week) Join our award-winning team!Ranked #170 on the Inc. 5000 listand a Clutch Award-winning agencyBenefits Monthly Salary$1.k - $2k USD 36 PTOs per Year– A healthy work-life balance is essential. Semi-Flexible Work Hours – 9 AM - 2 PM EST mandatory; 3 hours flexible.Join Trivium Group – Where Expertise...
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Sales And Business Development
3 weeks ago
Jodhpur, India DigiFocal IT Solutions Pvt Ltd Full timeWe’re Hiring: Sales & New Business Development Professional Location: Mumbai Position Type: Full-timeAre you a dynamic sales leader with a passion for technology-driven growth? Datamatics is looking for a highly motivated Sales & New Business Development professional to drive IT & Digital solution sales, build strong client relationships, and contribute to...
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Head of Global Operations
4 weeks ago
Jodhpur, India Three Across Full timeRole: Global Operations Head – Insurance (UK Market) Location:Noida, Chennai, Hyderabad, Bengaluru & Gurugram Work Model:Work From Office Shift:UK HoursWe are inviting applications for the role of Global Operations Head – Insurance (UK Market). This senior leadership role is responsible for overseeing large-scale Insurance Operations. The position...
