Customer Service Expert

Customer Service AdvocateWe are seeking an experienced Customer Service Advocate to deliver exceptional service to our clients.Key Responsibilities:Respond to customer inquiries via multiple channels.Provide prompt and effective solutions to resolve customer issues.Maintain accurate records of customer interactions in a CRM system.Collaborate with internal...

Company DescriptionTata Capital Limited, a subsidiary of Tata Sons Limited, is a trusted name in financial services and is registered as a Core Investment Company with the Reserve Bank of India. Through itself and its subsidiaries, the company offers a comprehensive range of fund and fee-based financial solutions under the Tata Capital brand. Catering to the...

The IT Service Management Specialist is responsible for providing support to the Managed Services tool set and related processes. This involves ensuring daily operational needs are met, managing ticket distribution, and handling client access management requests in a timely manner.This role requires a strong background in supporting external customer-facing...

Service Management SpecialistThe role of the Service Management Specialist is to oversee and maintain the Freshservice platform.Key Responsibilities:• Configuration, customization, and maintenance of Freshservice modules including Incident, Problem, Change, Asset, and Service Catalog.• Implementation of automation workflows, SLAs, and integrations with...

Contacting customers regarding the service of the vehicle - Suggesting customers about the service package - Arranging the pick and drop facility for the vehicle - Asking feedback about the service - Planning and coordinating the service **Job Types**: Full-time, Permanent, Fresher Pay: ₹9,000.00 - ₹11,000.00 per month **Benefits**: - Health...

Job Description:We are seeking skilled and customer-focused individuals to join our Customer Service team as representatives. You will be the voice of our organization, assisting customers with their queries, resolving issues, and ensuring high levels of customer satisfaction.Handle inbound and outbound calls to address customer queries and concerns.Provide...

**Find potential customers**: Research the market and competition to identify potential customers - **Build relationships**: Build long-term relationships with clients to create a beneficial network - **Make presentations**: Demonstrate products or services and present tailored solutions - **Close deals**: Negotiate prices, quantities, and specifications to...

Job Title: Bengali Language ExpertWe are seeking a highly skilled Bengali Language Expert to join our team. As a customer support specialist, you will be responsible for delivering exceptional service to our customers via phone, email, and chat.In this role, you will analyze customer inquiries, provide accurate solutions, and document interactions in CRM...

IT Service Management ExpertAbout the Role:This position requires a seasoned ITSM professional with extensive knowledge of Freshservice platform administration and configuration.The ideal candidate will have hands-on experience in implementing automation workflows, SLAs, and integrations with other enterprise tools.They should also possess a strong...

Enterprise Solutions ExpertThe role of an Enterprise Solutions Expert is pivotal in driving business outcomes through large-scale solution deployment and resolving complex technical issues.Deliver effective support for customer problem resolution and engage in complex technical challenges to ensure seamless service delivery.Collaborate with cross-functional...