Service Delivery Expert

23 hours ago


kottayam, India beBeeCustomerService Full time

Job Description:We are seeking skilled and customer-focused individuals to join our Customer Service team as representatives. You will be the voice of our organization, assisting customers with their queries, resolving issues, and ensuring high levels of customer satisfaction.Handle inbound and outbound calls to address customer queries and concerns.Provide accurate information regarding insurance policies, premium calculations, and policy status.Resolve customer inquiries through professional communication and problem-solving.Escalate unresolved queries to the appropriate internal teams and ensure timely follow-up.Maintain customer records by updating information in our CRM system.This role offers an excellent opportunity for personal and professional growth, with a dynamic work environment that fosters teamwork and collaboration.


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