Recovery cum Development Officer

Company OverviewMargadarsi Chit Fund Pvt Ltd., part of the distinguished Ramoji Rao Group, is a trusted financial services provider. With a legacy spanning 62 years, we offer diversified financial solutions across 124 branches in Telangana, Andhra Pradesh, Karnataka, and Tamil Nadu. Headquartered in Hyderabad, and housing 1,001-5,000 employees, our commitment to customer-centric financial services defines our enduring success within the Financial Services industry.Job OverviewMargadarsi Chit Fund Pvt Ltd. is seeking a dedicated Recovery cum Development Officer to join our team in Hindupur. This is a full-time, junior-level position demanding a work experience of 1 to 3 years. As a pivotal part of our recovery team, you will play a crucial role in managing and strategizing debt recovery processes, crucial to our financial service operations and customer relations.Qualifications and SkillsExcellent communication skills for effective interaction with clients and team members. (Mandatory skill)Proficiency in Customer Relationship Management (CRM) systems to maintain and enhance client relationships. (Mandatory skill)Expertise in Lead Generation for identifying and initiating recovery opportunities. (Mandatory skill)Demonstrated skills in Debt Recovery with a focus on efficiency and client satisfaction.Strong Negotiation ability to resolve outstanding payments and handle difficult client consultations.Strategic Planning competency to develop effective recovery strategies that align with company goals.Problem-solving aptitude for addressing challenges in debt recovery processes innovatively.Ability to work independently and as part of a team to meet targets and achieve department objectives.Roles and ResponsibilitiesDevelop and implement effective debt recovery strategies to minimize overdue accounts.Maintain accurate records of interactions with clients and payment plans for reporting purposes.Negotiate payment arrangements with customers in arrears while safeguarding client relationships.Collaborate with cross-functional teams to streamline processes and improve recovery efficiency.Monitor accounts to identify outstanding debts and initiate appropriate follow-up actions.Provide insights and guidance on risk assessment and debt control measures.Assist in resolving account discrepancies and ensure timely resolution of disputes with clients.Continuously enhance knowledge and expertise in recovery processes and financial regulations.