Recovery cum Development Officer

Company Overview

Margadarsi Chit Fund Pvt Ltd., part of the distinguished Ramoji Rao Group, is a trusted financial services provider. With a legacy spanning 62 years, we offer diversified financial solutions across 124 branches in Telangana, Andhra Pradesh, Karnataka, and Tamil Nadu. Headquartered in Hyderabad, and housing 1,001-5,000 employees, our commitment to customer-centric financial services defines our enduring success within the Financial Services industry.

Job Overview

Margadarsi Chit Fund Pvt Ltd. is seeking a dedicated Recovery cum Development Officer to join our team in Hindupur. This is a full-time, junior-level position demanding a work experience of 1 to 3 years. As a pivotal part of our recovery team, you will play a crucial role in managing and strategizing debt recovery processes, crucial to our financial service operations and customer relations.

Qualifications and Skills

• Excellent communication skills for effective interaction with clients and team members. (Mandatory skill)
• Proficiency in Customer Relationship Management (CRM) systems to maintain and enhance client relationships. (Mandatory skill)
• Expertise in Lead Generation for identifying and initiating recovery opportunities. (Mandatory skill)
• Demonstrated skills in Debt Recovery with a focus on efficiency and client satisfaction.
• Strong Negotiation ability to resolve outstanding payments and handle difficult client consultations.
• Strategic Planning competency to develop effective recovery strategies that align with company goals.
• Problem-solving aptitude for addressing challenges in debt recovery processes innovatively.
• Ability to work independently and as part of a team to meet targets and achieve department objectives.

Roles and Responsibilities

• Develop and implement effective debt recovery strategies to minimize overdue accounts.
• Maintain accurate records of interactions with clients and payment plans for reporting purposes.
• Negotiate payment arrangements with customers in arrears while safeguarding client relationships.
• Collaborate with cross-functional teams to streamline processes and improve recovery efficiency.
• Monitor accounts to identify outstanding debts and initiate appropriate follow-up actions.
• Provide insights and guidance on risk assessment and debt control measures.
• Assist in resolving account discrepancies and ensure timely resolution of disputes with clients.
• Continuously enhance knowledge and expertise in recovery processes and financial regulations.