Managed Services Specialist
1 week ago
JOB PURPOSERole Summary:Responsible for driving the pre-sales engagement for Managed Services across Data Centre, Cloud (public/private/hybrid), Security, and Network domains. This role focuses on understanding customer requirements, crafting tailored service solutions, preparing proposals, and supporting the sales team to win business. The Managed Services Pre-Sales Specialist acts as the bridge between technical delivery teams and enterprise customers, ensuring solutions are competitive, cost-effective, and aligned with business outcomes.ROLE DESCRIPTIONKey Responsibilities:Customer Engagement & Requirement GatheringEngage with enterprise customers to understand their infrastructure, cloud, and managed services requirements.Conduct discovery workshops and translate business needs into technical and service solutions.Solution Design & Proposal SupportDesign managed services solutions covering infrastructure management, cloud operations, security services, backup/DR, SOC/NOC, and compliance frameworks.Prepare solution proposals, SOWs, RFP/RFI responses, and presentations in collaboration with solution architects and delivery teams.Map customer requirements to service catalog offerings, tailoring SLAs, KPIs, and pricing models.Pre-Sales CollaborationPartner with sales teams to position Managed Services offerings to enterprise and government clients.Conduct demos, PoCs, and presentations showcasing service capabilities (monitoring, automation, AIOps, FinOps, SOC, etc.).Work closely with OEMs/partners to integrate their capabilities into L&T’s service portfolio.Commercials & PricingWork with finance and delivery teams to develop cost models, pricing structures, and business cases for managed services deals.Support negotiation with customers by highlighting value differentiation, compliance, and ROI.Governance & HandoverEnsure smooth handover from pre-sales to delivery teams with well-defined transition plans.Provide inputs into service portfolio improvements based on market and customer feedback.Experience & Educational RequirementsQualifications and ExperienceEDUCATIONAL QUALIFICATIONS: (degree, training, or certification required)BE/B-Tech or equivalent with Computer Science or Electronics & CommunicationRELEVANT EXPERIENCE: (no. of years of technical, functional, and/or leadership experience or specific exposure required)10–15 years of overall IT experience with at least 5+ years in solution architecture for managed services.Experience in designing managed services for multi-cloud and hybrid environments.Certification(s) preferred:ITIL Intermediate/ExpertCloud Solution ArchitectTOGAF or equivalent architecture frameworkISO 20000/27001 awarenessStrong track record of customer-facing solution presentations and winning managed services deals.Key Skills & CompetenciesStrong knowledge of cloud platforms and data center technologies.Hands-on expertise with ITSM frameworks (ITIL, ISO 20000) and service delivery models.Familiarity with AIOps, observability, automation, FinOps, DevSecOps.Understanding of security & compliance frameworks relevant to regulated industries.Strong financial acumen: pricing models, TCO/ROI analysis, managed services cost structures.Excellent presentation, communication, and stakeholder management skills.Ability to balance technical depth with business outcome focus.
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Field Service Specialist
5 days ago
Theni, Tamil Nadu, India TRIVENI ENERGY SYSTEMS LIMITED Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany DescriptionTRIVENI ENERGY SYSTEMS LIMITED is a utilities company located at 8TH FLOOR, EXPRESS TRADE TOWERS, 15-16, SECTOR 16A,, NOIDA, Uttar Pradesh, India. The company specializes in providing energy solutions and services. With a focus on utility management and efficient energy systems, TRIVENI ENERGY SYSTEMS LIMITED is dedicated to delivering...
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Managed Services Specialist
4 weeks ago
Chennai, Tamil Nadu, India, Tamil Nadu L&T-Cloudfiniti Full timeJOB PURPOSERole Summary:Responsible for driving the pre-sales engagement for Managed Services across Data Centre, Cloud (public/private/hybrid), Security, and Network domains. This role focuses on understanding customer requirements, crafting tailored service solutions, preparing proposals, and supporting the sales team to win business. The Managed Services...
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SIAM IT Service Manager
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Senior Service Management Specialist
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A/c Technician Assistant
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Sourcing Specialist
1 week ago
tamil nadu, India Tata Consultancy Services Full timeJob Summary:The Sourcing specialist is responsible for analyzing procurement data, evaluating supplier performance, and supporting strategic sourcing initiatives. This role helps optimize purchasing decisions, reduce costs, and improve supply chain efficiency by leveraging data-driven insights and market intelligence.Key ResponsibilitiesData Analysis &...
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Command center IT infrastructure Specialist
7 days ago
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Sourcing Specialist
7 days ago
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Recruitment Specialist
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tamil nadu, India Sarathi Germinate Nidhi Limited Full timeCompany DescriptionSarathi Germinate Nidhi Limited is a leading entity in the banking sector, focused on fostering a safe and development-oriented environment while adhering to the regulatory standards set by the Reserve Bank of India (RBI). We offer a comprehensive range of financial services, including savings, investments, and fixed deposits with...
