Customer Experience Manager
4 days ago
Key Responsibilities:Lead, mentor, and develop a team of CX technology specialists, fostering a culture of innovation and excellence.Define and execute the CX technology transformation strategy, covering areas like CRM, contact center, digital channels, and analytics.Oversee the full project lifecycle, from ideation, design, development, deployment and post-launch optimization.Identify, evaluate, and champion the adoption of emerging technologies, particularly Generative AI (Gen AI), to revolutionize customer interactions, personalize experiences, and automate support functions.Manage stakeholder expectations, project timelines, budgets, and quality standards.Drive change management and ensure successful adoption of new CX platforms across the organization.Required Skills & Experience:8+ years of experience in CX technology implementation and transformation, with at least 3 years in a leadership role.Proven expertise in CRM platforms (e.g., Salesforce, Dynamics), contact center technologies, digital CX platforms, and data analytics.Demonstrated ability to identify, evaluate, and implement Gen AI solutions for CX enhancement (e.g., intelligent chatbots, personalized content generation, predictive service).Strong project/program management skills (Agile methodologies preferred).Excellent communication, negotiation, and stakeholder management abilities.Deep understanding of the Indian market and customer landscape.Bachelor's or Master's degree in Engineering, Computer Science, or a related technical field.
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Customer Experience
5 days ago
Chennai, Tamil Nadu, India Eicher Full timeLocation Chennai, Tamil Nadu, India Category Others Posted Date 05/28/2025 Job Id P-101004 Job Requirements Job Purpose: The Manager - Customer Experience will drive EV customer experience across touchpoints, designing the entire journey from RE EV buyer's perspective. They'll provide consumer insights, collaborate with various teams, and develop...
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Customer Experience
5 days ago
Chennai, Tamil Nadu, India Saaki Argus & Averil Consulting Full time**About our client** A leading NBFC **Job Title: Customer Experience: Chief Manager** **Experience: 10+ years** **Location: Chennai** **Qualification: PG must** This position is responsible for managing customer service operations inclusive of conceptualizing & implementing short/long term plans, and managing teams with a focus on excelling business...
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Senior Manager Finance Operations
2 weeks ago
tamil nadu, India beep experience Full timeWho We Are We are a media neutral collective of passionate storytellers. We specialise in experiential marketing, integrated events, MICE and brand communications. With offices in major cities and partners worldwide, we curate brand experiences globally. Always ready with our laptops and a spare set of clothes, we love what we do! Know Us More Role Overview...
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Senior Manager Finance Operations
2 weeks ago
tamil nadu, India beep experience Full timeWho We AreWe are a media neutral collective of passionate storytellers. We specialise in experiential marketing, integrated events, MICE and brand communications. With offices in major cities and partners worldwide, we curate brand experiences globally. Always ready with our laptops and a spare set of clothes, we love what we do!Know Us
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Customer Experience Executive
3 days ago
Chennai, Tamil Nadu, India ARVI HITECH PRIVATE LIMITED Full time**About Arvi Hitech Private Limited**: Arvi Hitech Pvt. Ltd. is a leading supplier of advanced pneumatic, automation, and industrial equipment solutions. We are committed to delivering world-class products and unmatched customer service across various industries. At Arvi Hitech, we believe customer satisfaction is the foundation of our success, and we strive...
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Company Secretary
1 week ago
tamil nadu, India GST Manager Full timeJob Description: Company SecretaryAbout GST ManagerGST Manager is a leading financial and compliance solutions company specializing in GST, accounting, and business consulting. We are committed to simplifying complex financial processes and delivering accurate, compliant, and timely results for our clients.Role OverviewWe are seeking a qualified Company...
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Tax Advocate
1 week ago
tamil nadu, India GST Manager Full timeJob Title: Tax Advocate – GST Appeals & LitigationLocation: ChennaiAbout Us:GST Manager is a fast-growing financial services and tax advisory firm specializing in GST, compliance, and litigation support. We empower businesses to navigate complex taxation frameworks with confidence.Role Overview:We are seeking a Tax Advocate with expertise in GST litigation...
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Customer Experience Executive
2 weeks ago
Coimbatore, Tamil Nadu, India Client of SANUMAS Solutions Full time**Designation**:Customer Experience Executive - FEMALE** **Cell**: Customer Experience (CE) **Core Responsibilities** : Co-ordination & Communication with Customers **Reporting To** :Cell Head **1.** **Main Activities** - Understand and align with Vision, Purpose, and Values. - Gain knowledge of: - All customers and their business terms - Product...
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Customer Experience Executive
2 weeks ago
Chennai, Tamil Nadu, India Equiniti Full timeManagement Level I **Customer Experience Executive**: **Team **:CEC - US **Reports to**:Team Leader **Role**: To assist shareholders regarding their shareholding account queries, buying and selling shares in acccordance with predetermined procedures and service standards under appropriate guidance and direction. **Business Function**: EQ India Operations...
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Sales Manager
2 weeks ago
Tiruchengodu, Tamil Nadu, India Sales Manager – KTM & HUSQVARNA Bike Showroom Full time ₹ 18,00,000 - ₹ 42,00,000 per yearWe are looking for an experienced and dynamic Sales Manager to lead our KTM bike showroom sales team. The ideal candidate will be responsible for achieving sales targets, managing the sales staff, enhancing customer experience, and driving business growth.The candidate should have strong leadership, communication, and negotiation skills with a passion for...