Frontline Customer Support Associate

2 days ago


varanasi, India beBeeCustomerSupport Full time

Customer Service Representative Job DescriptionThis role involves delivering exceptional customer support by handling inquiries, resolving issues, and maintaining high customer satisfaction.Key Responsibilities:Respond to customer inquiries via various channels.Provide accurate information about products, services, and company policies.Handle complaints professionally and empathetically.Identify customer needs and provide suitable solutions.Troubleshoot complex problems and escalate when necessary.Follow up with customers for complete resolution.Assist with order placement, returns, refunds, and account updates.Maintain accurate customer records in CRM systems.Log all interactions, issues, and resolutions in the CRM.Prepare summaries of customer concerns and trends.Stay updated on product features and company policies.Educate customers on effective use of products or services.Requirements:A high school diploma or equivalent is preferred.Excellent communication skills are essential.Strong problem-solving and multitasking abilities are required.Familiarity with basic computer skills and experience with CRM tools (Salesforce, Zendesk) is beneficial.A positive attitude and customer-centric mindset are crucial.



  • varanasi, India RTLS Alliance Full time

    Why Join RTLS Alliance?RTLS Alliance isn't just another platform—it's a movement to elevate the RTLS industry and connect the global ecosystem behind it.As an early team member, you'll be joining at a pivotal moment:Help define the service experience from the ground upBecome part of the founding operations teamBuild relationships with leaders across...


  • varanasi, India beBeeSupport Full time

    Customer Service Associate Job OpportunityWe are seeking a skilled professional to deliver high-quality assistance to our clients. This role involves resolving inquiries, providing product information, and ensuring customer satisfaction.Main Responsibilities:Respond to customer queries via calls, chats, and emailsAnalyze customer needs and offer accurate...


  • Varanasi, Uttar Pradesh, India Kotak Mahindra Bank Full time

    DescriptionJD – Regional Manager – Customer 360  DepartmentCustomer 360LocationRespective Regions Number of Positions1Reporting RelationshipsRBHPosition GradeDVP / AVPWith Customer Centricity being the core focus of the Bank, comes the need of focusing on input parameters and the Relationship Managers to be able to drive a change. To help our frontline...


  • varanasi, India Cash24x7 Full time

    Customer Support Head About the companycash 24x7 is a digital lending company focused on providing instant personal loans through a quick, secure, and fully digital process. We aim to make credit accessible and stress-free for everyone, no paperwork, no long waits. About the Role We are seeking a high-performing Customer Support Head to lead our customer...


  • Varanasi, India Numerize AI Full time

    Job Title: Customer Enablement & Success Associate (Entry level)Location: Hyderabad OnlyExperience: 0–1 yearsEmployment Type: Full-timeCompany: Numerize.aiAbout NumerizeNumerize is an AI-first startup revolutionizing financial management for the F&B industry globally with Neo Accounting—our smart, automated accounting platform. We empower...


  • Varanasi, India CHIKU MOBILITY INDIA PRIVATE LIMITED Full time

    Job description: We are seeking a dedicated and customer-focused Customer Support Specialist to join our team. The ideal candidate will be responsible for providing top-notch support to our customers, resolving inquiries efficiently, and ensuring customer satisfaction. If you have excellent communication skills and a passion for helping people, wed love to...


  • Varanasi, India TripCosmos.co Full time

    **Job Title: Customer Support & Lead Conversion Specialist** **About TripCosmos.co**: TripCosmos.co is a dynamic and innovative travel platform committed to providing exceptional experiences for our global community of travelers. We believe in the transformative power of travel and strive to make every journey seamless, memorable, and enriching. **Position...


  • Varanasi, India Kotak Mahindra Bank Limited Full time

    Job Description JD - Regional Manager - Customer 360 Department Customer 360 Location Respective Regions Number of Positions 1 Reporting Relationships RBH Position Grade DVP / AVP With Customer Centricity being the core focus of the Bank, comes the need of focusing on input parameters and the Relationship Managers to be able to drive a change. To help our...


  • Varanasi, India Valarr.io Full time

    Role Description This is a full-time, on-site role for a Customer Support Executive at our Chennai office. In this role, you will provide exceptional customer service, assist clients with inquiries, address technical issues, and ensure a high level of customer satisfaction. You will be responsible for handling online support, managing customer interactions,...


  • varanasi, India beBeeTechnical Full time

    Job Title: Technical Support SpecialistThe primary objective of this role is to deliver high-quality technical assistance to users via various communication channels. This involves serving as the first point of contact for incident resolution, request fulfillment, and inquiry handling.Main Responsibilities:Provide exceptional technical support to...