Customer Support Expert
6 days ago
Job Title: Technical Support SpecialistThe primary objective of this role is to deliver high-quality technical assistance to users via various communication channels. This involves serving as the first point of contact for incident resolution, request fulfillment, and inquiry handling.Main Responsibilities:Provide exceptional technical support to usersUtilize monitoring tools to identify and resolve issues in a timely mannerDiagnose and troubleshoot problems to ensure prompt resolutionEvaluate job requirements based on provided information to ensure optimal performanceEscalate unresolved incidents to higher support levels following established protocolsMaintain accurate documentation of incidents, troubleshooting steps, and known errors in our IT service management systemTrack and follow up on open tickets until resolution and closureContribute to knowledge base development and standard operating proceduresIdentify recurring issues and propose preventative solutions to improve overall service deliveryEnsure Service Level Agreement (SLA) compliance and deliver high-quality servicesParticipate in ongoing improvement initiatives and IT service optimization projectsAs a Technical Support Specialist, you will play a critical role in ensuring seamless user experiences and fostering strong relationships with our clients. If you are passionate about delivering exceptional customer service and possess a keen eye for detail, we encourage you to apply for this exciting opportunity.
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Technical Support Expert
1 week ago
varanasi, India beBeeTechnicalExpertise Full timeAt our organization, we are seeking an experienced Technical Support Expert to join our team. As a key member of the support team, you will be responsible for delivering exceptional technical assistance to customers worldwide.About This RoleThis is a dynamic position that requires strong problem-solving skills and excellent communication abilities. You will...
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Expert Business Systems Support Professional
1 week ago
varanasi, India beBeeSupport Full timeAt Zeller, we re champions for businesses of all sizes.We believe in a level playing field, where all businesses benefit from access to smarter payments and financial services solutions that accelerate their cash flow, help them get paid faster, and give them a better understanding of their finances.Our vision is to make financial services more accessible...
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Senior Technical Support Expert
2 days ago
varanasi, India beBeeTechnical Full timeThis role is for a Technical Solutions Specialist who will work on diagnosing and resolving complex application issues. They must be able to translate technical findings into clear recommendations and work effectively with cross-functional teams.The specialist must have strong analytical and diagnostic skills, a good understanding of the clinical trials...
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Customer Support Head
4 days ago
varanasi, India Cash24x7 Full timeCustomer Support Head About the companycash 24x7 is a digital lending company focused on providing instant personal loans through a quick, secure, and fully digital process. We aim to make credit accessible and stress-free for everyone, no paperwork, no long waits. About the Role We are seeking a high-performing Customer Support Head to lead our customer...
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Customer Support Executive
6 days ago
Varanasi, India CHIKU MOBILITY INDIA PRIVATE LIMITED Full timeJob description: We are seeking a dedicated and customer-focused Customer Support Specialist to join our team. The ideal candidate will be responsible for providing top-notch support to our customers, resolving inquiries efficiently, and ensuring customer satisfaction. If you have excellent communication skills and a passion for helping people, wed love to...
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International Trade Expert
6 days ago
varanasi, India beBeeDevelopment Full timeInternational Trade ExpertThe role of the International Trade Expert is multifaceted, encompassing market development, customer service, and contract management.Key responsibilities include:Developing new markets and establishing relationships with overseas customers to expand the company's product presence.Negotiating and signing sales contracts that align...
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Technical Support Expert
1 week ago
varanasi, India beBeeCustomerSupport Full timeMedit is a global leader in 3D digital solutions for dentistry.The CX Specialist will provide technical support for products, attend events, update materials, and interact with customers online and in person. Responsibilities include handling service tickets via email, live chat, remote support, and phone calls for assigned regions, processing English...
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Customer Service Expert
1 week ago
varanasi, India beBeeCustomerService Full timeCustomer Service Representative RoleWe are seeking an exceptional customer service professional to provide top-notch support to clients via various communication channels.Key Responsibilities:Effectively communicate with customers in French, addressing queries and concerns in a timely mannerProvide accurate information about products, pricing, and...
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Expert Technical Support Specialist
1 week ago
varanasi, India beBeeCustomer Full timeTechnical Support LeaderWe are seeking a seasoned professional to drive customer satisfaction and process improvement across product and operations teams.This role requires expertise in providing advanced support and product knowledge to key customers, with the ability to work collaboratively with global teams and participate in customer-facing calls to...
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Expert Destination Manager
1 week ago
varanasi, India beBeeDestination Full timeJob Opportunity: Destination Management ExpertAbout the RoleWe are seeking an experienced and skilled Destination Management Expert to join our team. The successful candidate will be responsible for handling all destination-related queries, creating customized travel packages, and providing expert support to travel partners.The ideal candidate will have a...