Customer Enablement and Success Associate

4 weeks ago

Varanasi, India Numerize AI Full time

Job Title: Customer Enablement & Success Associate (Entry level)Location: Hyderabad OnlyExperience: 0–1 yearsEmployment Type: Full-timeCompany: Numerize.aiAbout NumerizeNumerize is an AI-first startup revolutionizing financial management for the F&B industry globally with Neo Accounting—our smart, automated accounting platform. We empower restaurants and food businesses with real-time insights, streamlined workflows, and AI-driven financial decision-making.We're growing rapidly and are seeking a Customer Enablement & Success Associate to join our passionate team. If you love problem-solving, enjoy engaging with people, and want to be part of an exciting journey in the startup world, we’d love to hear from youRole & ResponsibilitiesBe the first point of contact for customers and help them experience Numerize seamlessly.Guide clients through the onboarding process, assist with product adoption, and provide ongoing support.Understand customer needs and proactively identify areas where they may need help.Work closely with internal teams to suggest improvements and deliver feedback from customers.Maintain long-term relationships and drive customer satisfaction and retention.Who You AreA recent graduate or someone with at least 1 year of experience in customer-facing roles (customer success, support, or consulting).Strong communication and interpersonal skills—clear, confident, and empathetic.Quick thinker and problem-solver, comfortable learning and applying new tools.Passionate about customers and committed to helping them succeed.Comfortable working in a fast-paced startup environment where things move quickly and change often.Ready to launch your customer success career with India's leading F&B fintech startup? Apply now with your resume and tell us why you're passionate about helping restaurant businesses succeed

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