Vacation Rental Guest Experience Specialist

3 days ago


Jamnagar, India beBeeGuestExperience Full time

We are seeking a highly skilled Guest Experience Specialist to join our team.Process refund requests and resolve billing discrepancies with attention to detail.Provide exceptional guest services, handling inquiries, concerns, and disputes with empathy and professionalism.Offer personalized recommendations for local attractions and experiences that meet guests' needs.Main Responsibilities:Proficiently use reservation software and property management systems (PMS) tools.Demonstrate strong communication skills and a customer-first approach in all interactions.Key Requirements:Fluent spoken English with clear voice and US accent familiarity.Bachelor's degree in Hospitality, Business Administration, or related field.Career Benefits:Ongoing training and development opportunities to enhance skills and knowledge.A supportive work environment that fosters growth and collaboration.



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