Escalation Specialist

Job OverviewThe role of a Technical Support Specialist involves providing expert assistance to clients utilizing the Talkdesk platform.This includes troubleshooting and resolving technical issues, as well as offering guidance on platform configuration and deployment.Candidates should possess strong problem-solving skills, excellent communication abilities,...

Technical Support Specialist RoleThe Technical Support Specialist will provide initial assistance to users via phone, email, chat, or ticketing system. The role involves monitoring tools, diagnosing and resolving incidents, requests or inquiries, escalating unresolved incidents to higher support levels following established protocols, and documenting all...

Job Title: Technical Customer Support (service engineer)Job Summary:We are seeking a Technical Customer Support Specialist to provide exceptional service to our customers. The ideal candidate will troubleshoot and resolve technical issues, provide product information, and ensure customer satisfaction.Responsibilities:- Respond to customer inquiries via...

Job Title: Technical Customer Support (service engineer)Job Summary:We are seeking a Technical Customer Support Specialist to provide exceptional service to our customers. The ideal candidate will troubleshoot and resolve technical issues, provide product information, and ensure customer satisfaction.Responsibilities:- Respond to customer inquiries via...

Job Title: Technical Customer Support (service engineer) Job Summary: We are seeking a Technical Customer Support Specialist to provide exceptional service to our customers. The ideal candidate will troubleshoot and resolve technical issues, provide product information, and ensure customer satisfaction. Responsibilities: - Respond to customer inquiries via...

Technical Support ProfessionalWe are seeking an experienced Technical Support Professional to provide technical support and guidance to our customers. In this role, you will be responsible for troubleshooting issues related to current configurations and resolving technical problems efficiently.Responsibilities:Serve as a primary escalation point for...

About LoopLoop is a subscription management platform for e-commerce brands on Shopify. Most of our business is in US market and some in Europe / ANZ region. We are growing very fast on back of strong product / merchant experience.We grew 5x in 2023, 3x in 2024, and is on track to grow 2.5x in 2025.We have been able to scale to $10m+ ARR via organic channels...

About LoopLoop is a subscription management platform for e-commerce brands on Shopify. Most of our business is in US market and some in Europe / ANZ region. We are growing very fast on back of strong product / merchant experience.We grew 5x in 2023, 3x in 2024, and is on track to grow 2.5x in 2025.We have been able to scale to $10m+ ARR via organic channels...

Title Curative SpecialistThis role involves managing assets related to US mortgage transactions. As a key point of contact, you will interact with multiple stakeholders involved in the transaction.Responsibilities include:Managing stakeholder relationships regarding asset management services.Producing high-quality work consistently.Maintaining quality...

Title Curative/ Title Search / Title ExaminerPackage max 5.5 lpa+ NSA 6k + IncentivesNight shiftsKey Duties & Responsibilities: • Be a single point of contact for the stakeholders for the transaction with respect to work related to asset management services ( US Mortgage ) • Interact effectively with the multiple stakeholders involved in the transaction....