Help Desk Analyst
3 days ago
Technical Support Specialist RoleThe Technical Support Specialist will provide initial assistance to users via phone, email, chat, or ticketing system. The role involves monitoring tools, diagnosing and resolving incidents, requests or inquiries, escalating unresolved incidents to higher support levels following established protocols, and documenting all incidents, service requests, and actions in the ITSM system.Main Responsibilities:Provide initial assistance to users via phone, email, chat, or ticketing system.Monitor and supervise technical tools and systems.Diagnose and resolve technical incidents, requests or inquiries.Evaluate and escalate unresolved incidents to higher support levels based on established escalation protocols.Log and document all technical incidents, service requests, and actions in the ITSM system.Track and follow up on open technical issues until resolution and closure.Maintain accurate records of technical troubleshooting steps and known errors.Contribute to knowledge base development and standard operating procedures.Identify recurring technical issues and propose preventive measures.Ensure service level agreements (SLA) are met and high-quality service delivery is maintained.Participate in continuous improvement initiatives and technology optimization projects.
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Front Desk Executive
2 weeks ago
Gandhinagar, Gujarat, India Swagat Group Full time ₹ 88,800 - ₹ 2,66,400 per yearA LEADING AND AWARD-WINNING REAL ESTATE COMPANY WITH OVER FIVE DECADES OF EXCELLENCE INVITES EXPERIENCED PROFESSIONALS TO JOIN OUR ESTEEMED GROUPPost : Front Desk Executive (Female Only)Week Days & Hours: 6 Days a week & 10:00 AM to 07:00 PMLocation : GandhinagarKey Responsibilities :We are looking for a Front Desk Executive to undertake all receptionist and...
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Help Desk Specialist
1 day ago
Gandhinagar, India beBeeCustomerService Full timeCustomer Service ExpertWe are seeking a skilled Customer Service Expert to provide exceptional service to clients.Respond to customer inquiries via various channels.Provide fast and effective solutions to resolve customer issues.Maintain detailed records of customer interactions in our CRM system.Collaborate with internal teams to ensure a seamless customer...
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Front Desk Executive
1 week ago
Gandhinagar, India Swagat Group Full time**About Us** Swagat Group is a construction & real estate company committed to build aspirations and delivering value. In the last 50 years, we have developed over 90 Lacs sq. ft. of prime high-rise housing, bungalows, Villa, Condominiums & Commercial Buildings etc. across Gujarat. Over 40,000 happy smiles across 75+ landmark properties stand testimony to...
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Market Maker Analyst
2 days ago
Gandhinagar, India Gift Street Capital Full timeWe are looking for a motivated and analytical Market Maker to join our proprietary trading desk. This role involves supporting senior traders, contributing to liquidity provision, executing trades, and optimizing market-making strategies across various asset classes. It is ideal for candidates who are highly quantitative, disciplined, and passionate about...
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Market Maker Analyst
2 days ago
Gandhinagar, India Gift Street Capital Full timeWe are looking for a motivated and analytical Market Maker to join our proprietary trading desk. This role involves supporting senior traders, contributing to liquidity provision, executing trades, and optimizing market-making strategies across various asset classes. It is ideal for candidates who are highly quantitative, disciplined, and passionate about...
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Market Maker Analyst
2 days ago
Gandhinagar, India Gift Street Capital Full timeWe are looking for a motivated and analytical Market Maker to join our proprietary trading desk. This role involves supporting senior traders, contributing to liquidity provision, executing trades, and optimizing market-making strategies across various asset classes. It is ideal for candidates who are highly quantitative, disciplined, and passionate about...
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Market Maker Analyst
2 days ago
Gandhinagar, India Gift Street Capital Full timeWe are looking for a motivated and analytical Market Maker to join our proprietary trading desk. This role involves supporting senior traders, contributing to liquidity provision, executing trades, and optimizing market-making strategies across various asset classes. It is ideal for candidates who are highly quantitative, disciplined, and passionate about...
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Market Maker Analyst
2 days ago
Gandhinagar, India Gift Street Capital Full timeWe are looking for a motivated and analytical Market Maker to join our proprietary trading desk. This role involves supporting senior traders, contributing to liquidity provision, executing trades, and optimizing market-making strategies across various asset classes. It is ideal for candidates who are highly quantitative, disciplined, and passionate about...
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Market Maker Analyst
2 days ago
Gandhinagar, India Gift Street Capital Full timeWe are looking for a motivated and analytical Market Maker to join our proprietary trading desk. This role involves supporting senior traders, contributing to liquidity provision, executing trades, and optimizing market-making strategies across various asset classes. It is ideal for candidates who are highly quantitative, disciplined, and passionate about...
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Market Maker Analyst
2 days ago
Gandhinagar, India Gift Street Capital Full timeWe are looking for a motivated and analytical Market Maker to join our proprietary trading desk. This role involves supporting senior traders, contributing to liquidity provision, executing trades, and optimizing market-making strategies across various asset classes. It is ideal for candidates who are highly quantitative, disciplined, and passionate about...
