Reliable Incident Resolution Specialist
7 days ago
We are seeking a seasoned Incident Manager to lead our response efforts, technical coordination and remediation while rallying cross-functional teams.The role focuses on delivering exceptional support experiences during customer-facing incidents by ensuring timely, clear and accurate communication with both internal and external stakeholders.As the go-to person for customer-facing reliability and security incidents, you will lead response efforts and technical coordination while managing incident communication proactively.You will evaluate impacts, deliver accurate situation reports and build communication bridges to quickly resolve incidents.You will also participate in post-incident reviews, driving actionable improvements to improve the customer experience when incidents occur.Requirements12+ years of experience leading incident response efforts with strong collaboration skills and the ability to drive incidents to resolution.7+ years of experience in customer service or support roles in SaaS or technology companies, ideally with exposure to enterprise customers.Experience working in 24/7 support environments, with availability to participate in on-call rotations.BenefitsThis flexibility allows us to support our families, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, aligning with our distributed-first approach.
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Senior Incident Resolution Specialist
7 days ago
thoothukudi, India beBeeProblem Full timeOur organization seeks a skilled Problem Manager to minimize the impact of IT issues.This role requires strong analytical skills to identify root causes, implement preventive measures and drive continuous improvement.Assess and classify incidents quicklyIdentify major incidents based on predefined criteriaCoordinate cross-functional incident response...
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Clinical Resolution Specialist
2 weeks ago
thoothukudi, India beBeeClinicalResolution Full timeJob OverviewThe Clinical Resolution Specialist will serve as the primary point of contact for stakeholders regarding asset management services for US Mortgages.Key Responsibilities:Maintain accuracy and quality standards in work output consistently.Achieve 100% quality yield and meet established performance metrics.Meet or exceed set productivity targets and...
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Data and Cloud Infrastructure Specialist
5 days ago
thoothukudi, India beBeeCloud Full timeCloud Infrastructure EngineerJob Overview:We are seeking a skilled Cloud Infrastructure Engineer to design, implement, and manage large-scale cloud infrastructure on Google Cloud Platform.Design, implement, and manage large-scale cloud infrastructure on Google Cloud Platform.Ensure cloud environments follow best practices for security, operations, and...
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Senior Database Reliability Specialist
7 days ago
thoothukudi, India beBeeDatabase Full timeJob Description:We're seeking a skilled professional to join our team as a Senior DevOps & Database Reliability Engineer. In this role, you'll play a crucial part in strengthening our infrastructure reliability, database performance, and disaster recovery capabilities.You'll be responsible for ensuring the reliability, security, and recoverability of our...
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Cloud Infrastructure Specialist
5 days ago
thoothukudi, India beBeeStorage Full timeCloud Infrastructure SpecialistThe role involves designing, automating and deploying cloud-based services. A Cloud Infrastructure Specialist will work with customer engineering teams on a wide variety of cloud projects, including migration, containerization and transformation initiatives.Key responsibilities include:Designing and implementing distributed...
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QA Excellence Specialist
2 weeks ago
thoothukudi, India beBeeQuality Full timeJob Title: QA Excellence SpecialistWe empower organizations with innovative solutions that enhance efficiency and sustainability. As a QA Excellence Specialist, you will ensure all quality assurance related activities are conducted properly and in accordance with best practices.Design and develop test plans, scenarios, scripts, and procedures based on...
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AI Project Support Specialist
2 weeks ago
thoothukudi, India beBeeProject Full timeJob Opportunity: Project Support SpecialistWe are seeking an experienced and skilled professional to join our team as a Project Support Specialist. The successful candidate will be responsible for ensuring the smooth deployment, onboarding, support, and delivery of AI-based video analytics projects.Responsibilities:Assist in the installation, configuration,...
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Business Central Support Specialist
2 weeks ago
thoothukudi, India beBeeBusiness Full timeBusiness Central Support Specialist OpportunityJob Overview:Sikich is seeking a skilled Business Central Support Specialist to provide top-notch support for users, troubleshoot and resolve system issues, and collaborate with stakeholders to enhance the system.About the Role:Provide comprehensive support for Business Central usersDiagnose and resolve complex...
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Machine Learning Model Integration Specialist
2 weeks ago
thoothukudi, India beBeeModel Full timeMachine Learning Model Integration SpecialistLoglineAI is seeking a seasoned Machine Learning Model Integration Specialist to deploy and maintain machine learning models that support our production workflows.The ideal candidate will focus on integrating third-party and open-source models for image and video generation, enhancement, and quality control into...
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Oracle EBS OPM Specialist
7 days ago
thoothukudi, India beBeeManufacturing Full timeJob Title: Oracle EBS OPM Specialist About the RoleWe are seeking an experienced Oracle EBS OPM Specialist to join our team. In this role, you will play a key part in implementing and supporting Oracle Process Manufacturing solutions. Key ResponsibilitiesCollaborate with business stakeholders to understand requirements and translate them into functional...