Senior Incident Resolution Specialist

7 days ago


thoothukudi, India beBeeProblem Full time

Our organization seeks a skilled Problem Manager to minimize the impact of IT issues.This role requires strong analytical skills to identify root causes, implement preventive measures and drive continuous improvement.Assess and classify incidents quicklyIdentify major incidents based on predefined criteriaCoordinate cross-functional incident response teamsCommunicate effectively with stakeholdersThe successful candidate will lead problem resolution, facilitate change management and propose proactive measures.They will maintain a knowledge base of known problems and documented solutions.Generate regular problem reports and keep accurate records.Required Skills & Qualifications:Strong analytical and problem-solving skillsExcellent communication and stakeholder management skillsAble to work under pressure in a fast-paced environmentProactive approach to problem managementBenefits:Fulfilling career opportunity with opportunities for growth and developmentCompetitive salary and benefits packageCollaborative and dynamic work environmentWhy Choose Us?We offer a fulfilling career opportunity with opportunities for growth and development.Our organization is committed to excellence and innovation.



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