Servicenow ITOM CMDB

3 days ago

hyderabad, India Axiom Software Solutions Limited Full time

Job Title : Servicenow ITOM CMDB - TCSLocation : New YorkW2 contract RequirementsJob Description:• In-depth experience with ServiceNow IT Operations Management (ITOM) modules, particularly Configuration Management Database (CMDB).• Proven track record of implementing and managing CMDB and Discovery solutions in ServiceNow.• Strong understanding of ITIL processes, specifically related to Configuration Management.• Experience in creating and maintaining installation and configuration documentation related to CMDB setups.• Proficiency in ServiceNow Discovery and Service Mapping, including agentless discovery.• Familiarity with the integration of CMDB with other ServiceNow modules such as Incident, Problem, and Change Management.• Able to conduct health checks and audits of the CMDB to ensure data accuracy and completeness.• Skills in scripting and automation to enhance CMDB and Discovery functionalities in ServiceNow.• Excellent analytical and problem-solving abilities.• Strong communication skills to collaborate with technical and non-technical teams.BenefitsWork From Home

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