ServiceNow Developer-ITOM

3 days ago

Hyderabad, India Virtusa Full time

ServiceNow Developer-ITOM - CREQ Description Implement and manage ITOM modules within ServiceNow including Event Management Service Mapping and Operational Intelligence. Configure and maintain monitoring tools, thresholds and alerts. Collaborate with cross-functional teams to proactively identify and resolve IT incidents. Configure and manage ServiceNow Discovery to identify and map IT assets. Ensure accurate and up-to-date CMDB records. Define and enforce CMDB standards and best practices. Develop and maintain ServiceNow scripts JavaScript Jelly etc to automate processes and integrate with other systems Create and manage RESTful APIs web services, and data integrations Customize and extend ServiceNow applications using client-side and server-side scripting Design and implement new modules, workflows, and forms Qualifications Bachelors degree in Computer Science, Information Technology, or related field ServiceNow Certified Implementation Specialist (CIS) in ITOM or equivalent certification 6-8 years of hands-on experience in ITOM Discovery and ServiceNow administration Proficiency in JavaScript REST APIs and web services Strong knowledge of ITIL processes and best practices Primary Location Hyderabad, Andhra Pradesh, India Job Type Experienced Primary Skills CMDB, Discovery Years of Experience 8 Qualification Implement and manage ITOM modules within ServiceNow including Event Management Service Mapping and Operational Intelligence. Configure and maintain monitoring tools, thresholds and alerts. Collaborate with cross-functional teams to proactively identify and resolve IT incidents. Configure and manage ServiceNow Discovery to identify and map IT assets. Ensure accurate and up-to-date CMDB records. Define and enforce CMDB standards and best practices. Develop and maintain ServiceNow scripts JavaScript Jelly etc to automate processes and integrate with other systems Create and manage RESTful APIs web services, and data integrations Customize and extend ServiceNow applications using client-side and server-side scripting Design and implement new modules, workflows, and forms Qualifications Bachelors degree in Computer Science, Information Technology, or related field ServiceNow Certified Implementation Specialist (CIS) in ITOM or equivalent certification 6-8 years of hands-on experience in ITOM Discovery and ServiceNow administration Proficiency in JavaScript REST APIs and web services Strong knowledge of ITIL processes and best practices Travel No

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